Windows Explorer is not Responding....plz help

pubudu_dias

Well-known member
  • Feb 22, 2007
    2,579
    91
    48
    Hogwarts School of Witchcraft & Wizardry
    Mcn,
    I always get this error msg (like once in 2miniuts) , so i have to restart windows explorer frequently, plz help

    picture.php


    plz help

    mage lap 1ke hama thissema oya msg 1ka enawa. Explorer 1ka restart karanna wenawa...
     

    mevan loshitha

    Well-known member
  • May 5, 2009
    1,761
    59
    48
    colombo
    Did you make any changes to the computer recently?
    Boot into safe mode and check if your system freezes again.

    Steps to boot to Safe mode

    1. Restart your computer if it is powered on.
    2. Tap the F8 key after your computer initially powers on.
    3. Once you see the Advanced Boot Options menu you can stop tapping.
    4. Use the up/down arrow keys to highlight your selection.
    5. Select Safe Mode and press Enter.
    6. You should see drivers loading, and then Please wait.
    7. You should then be at the Welcome Screen.
    8. Logon to your computer using an account with Administrator privileges.

    Start your computer in safe mode:

    http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
    If you do not get the same problem when booting in Safe Mode you can go ahead and do a Clean Boot in normal start up. There might be some background program that might be conflicting with the Explorer.
    A clean boot helps eliminate software conflicts.
    To put the system in Clean Boot:
    1. Log on to the computer by using an account that has administrator rights
    2. Click Start, type msconfig.exe in the Start Search box, and then press ENTER to start the System Configuration Utility.
    If you are prompted for an administrator password or for confirmation, type your password, or click Continue
    3. On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)
    4. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all
    Note Following this step lets Microsoft services continue to run. These services include Networking, Plug and Play, Event Logging, Error Reporting,
    and other services. If you disable these services, you may permanently delete all restore points. Do not do this if you want to use the System Restore
    utility together with existing restore points
    For further information on clean boot please follow the below given link:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

    http://support.microsoft.com/kb/929135
    After you have finished troubleshooting, follow these steps to start the computer in normal mode.
    1. Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
    If you are prompted for an administrator password or for confirmation, type your password, or click Continue.
    2. On the General tab, click the Normal Startup option, and then click OK.
    3. When you are prompted to restart the computer, click Restart
    Hope this helps!
     
    • Like
    Reactions: pubudu_dias