If ever a URL contained an entire saga in its few words, it had to be the one that thousands of World Cup ticket buyers found themselves facing on Monday: http://www.icccwc2011.kyazoonga.com/Tickets/ Error/. The ICC World Cup 2011 is currently defined not by its month-long group matches, the presence of the game's much-abused fringe element, the Associates, or its extremely malleable home advantage quarter-final round, but instead by its ticketing errors.
The ICC is understood to be working with the host boards - which are responsible for ticketing - on resolving the issue. The options include taking the tickets off sale and instead distribute them through lots. The hosting agreement gives the hosts the responsibility for distribution, stamping and printing of gate tickets and hospitality tickets; it also says the hosts "will exercise strict control to conduct efficient orderly production and distribution and hospitality".
The most prominent errors took place on Monday afternoon when the servers of Kyazoonga.com, the ICC's official ticketing partners, were overwhelmed with the load as the site went 'live' with sales for the final and semi-finals at 1pm India time. The website received close to ten million hits in a matter of minutes - half a million at any given moment - many of those people refreshing the site. It would have needed, a Kyazoonga staffer said, a server farm the "size of a football field" to keep up with that kind of demand. The site crashed by 1.05pm and the few people who had got into the system and begun purchasing their tickets found their plans hanging somewhere in cyberspace.
The ICC is understood to be working with the host boards - which are responsible for ticketing - on resolving the issue. The options include taking the tickets off sale and instead distribute them through lots. The hosting agreement gives the hosts the responsibility for distribution, stamping and printing of gate tickets and hospitality tickets; it also says the hosts "will exercise strict control to conduct efficient orderly production and distribution and hospitality".
The most prominent errors took place on Monday afternoon when the servers of Kyazoonga.com, the ICC's official ticketing partners, were overwhelmed with the load as the site went 'live' with sales for the final and semi-finals at 1pm India time. The website received close to ten million hits in a matter of minutes - half a million at any given moment - many of those people refreshing the site. It would have needed, a Kyazoonga staffer said, a server farm the "size of a football field" to keep up with that kind of demand. The site crashed by 1.05pm and the few people who had got into the system and begun purchasing their tickets found their plans hanging somewhere in cyberspace.
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[B]http://www.espncricinfo.com/icc_cricket_worldcup2011/content/current/story/502391.html[/B]
