Daraz.lk එකෙන් ඕර්ඩර් කරන්න එපා !!!

kasunn25

Junior member
  • Jul 24, 2009
    20
    0
    6
    Daraz.lk එකෙන් ඕර්ඩර් කරන්න එපා !!!

    Capture3.jpg

    I purchased a Item from Daraz.lk on 02/12/2016. Worth of Rs 4550/=
    Same day seller contacted me and inform that he don't have the item and he already informed Daraz.lk.

    I called Daraz.lk 3 times regarding the request on refund.
    05/12/2016 - Called and request complain unit and the person who contacted told me that he added a complain and i will get my refund on 07/12/2016.
    So i waited till 08/12/2016 and i did't got any updates.
    08/12/2016 - Called twist and both times my call was hung up by both of those operators and one informed me that there was no complain recorded.
    Both operators told me the same thing "that i have to wait another three days to get the refund".

    The product that i ordered is not even in the site even though Daraz.lk allowed me to order it.
    Even after five (5) working days no sign of getting my money back.

    :angry::angry::angry::angry::angry::angry::angry::angry:
     
    Last edited:

    rukshrulz

    Well-known member
  • Jul 16, 2013
    9,838
    16,704
    113
    Colombo
    View attachment 67077

    I purchased a Philips Hair Style from Daraz.lk on 02/12/2016.
    Same day seller contacted me and inform that he don't have the item and he already informed Daraz.lk.

    I called Daraz.lk 3 times regarding the request on refund.
    05/12/2016 - Called and request complain unit and the person who contacted told me that he added a complain and i will get my refund on 07/12/2016.
    So i waited till 08/12/2016 and i did't got any updates, event not the status of my order at Daraz.lk -> Profile section changed (See the attached screenshot).
    08/12/2016 - Called twist and both times my call was hung up by both of those operators and one informed me that there was no complain recorded.
    Both operators told me the same thing "that i have to wait another three days to get the refund".

    The product that i ordered is not even in the site even though Daraz.lk allowed me to order it.
    And I'm waiting five (5) working days to get my money back.

    :angry::angry::angry::angry::angry::angry::angry::angry::angry:

    complain

    https://www.facebook.com/ConsumerAssociationSriLanka/?fref=ts
    http://www.caa.gov.lk/web/index.php?option=com_contactmap&view=contactmaps&id=2&Itemid=697
     

    IreshMM

    Well-known member
  • Jan 20, 2014
    1,546
    444
    83
    Credit/Debit Card eka issue karala thiyena bank eka contact karala Chargeback ekak ganin.
     

    antoniodilen

    Junior member
  • Oct 17, 2007
    629
    4
    18
    Ragama
    call your Credit card bank, inform them of the situation before its billed.
    in case Daraz bills it you can open a dispute with the bank claiming goods not delivered.
     

    Roma Rox

    Member
    Dec 23, 2012
    2,366
    208
    0
    okungen ganna epa machn. okunge sduma gane shop ekak wath na. mn ahuwa call karala mata awith ganna puluwanda kiyala. un kiyanawa online orders witharai puluwan kiyala. shop ekak nathi kisima website ekakin badu order karanna epa machn.