Lol, are you guys so very young?
I didn't watch the video but reading the comments I get the idea. Anyway Softlogic started going down many years ago.
If there's merchandise in the Glomark consider it an improvement, because around 5 years ago the shelves went empty.
The main reason for its downfall is the bad advice and bad feasibility reports the decision makers had. They built a huge store in Kurunegala in the absolute prime location. Who in their sane minds thought that there will be business for designer/high end clothing in Kurunegala? Lol. Baskin Robbins? Crazy. Those who have money will go to Colombo, in a matter of one and a half hours.
Then they bought the municipal market complex in Kandy. No proper parking (bottlenecked access road) and a huge building with so many workers, but no customers. Because the location is known for average locals who shop at Sriyani and Kotuwe Kade. If they expected the customer base at the Queen's Hotel's Odel then they are mistaken. Who did the feasibility? Lol.
Maybe politics interfered, but general stupidity caused more harm, and it cost them billions.