මුන් වගේ හිඟන්නුන්ට පොඩි පොඩි හීන තියෙන්නෙ, ඒකනෙ බන් බස් එකක් දැම්මා, දොරක් ඇරන් බැස්සාම හෑලි පිට හෑලි ලියන්නෙ.
මූ ආතල් කෑල්ලක් දාල තියෙනවා. CC පාවිච්චි කරන උන්ට ඕනැ එහෙම කෝල් ආන්සර් කරන එක විතරලු, discount, offers, loans වැඩක් නෑලු. ඩෝබියනේ ඇත්තද මේ කියන්නෙ?
With Doubt I had to switch to DFCC for my CC after SCB closed the retail operation in Sri Lanka
But
Since the transition i called the call center two times, one being today from Washington DC
Both time the Agents connected with in 30 second or less,
This is the Only service a CC holder needs, not the discounts not the loan card, you only need someone on the phone to answer the call.
This was not possible in HSBC or SCB previously, it was a nightmare to talk to an call center agent, i guess this is true for many banks and telco service providers
Thank you DFCC and this gave me confidence to stick with you, when business grows do not lose this service
Lets give credit where its due
Chathuranga Abeysinghe
මූ ආතල් කෑල්ලක් දාල තියෙනවා. CC පාවිච්චි කරන උන්ට ඕනැ එහෙම කෝල් ආන්සර් කරන එක විතරලු, discount, offers, loans වැඩක් නෑලු. ඩෝබියනේ ඇත්තද මේ කියන්නෙ?
With Doubt I had to switch to DFCC for my CC after SCB closed the retail operation in Sri Lanka
But
Since the transition i called the call center two times, one being today from Washington DC
Both time the Agents connected with in 30 second or less,
This is the Only service a CC holder needs, not the discounts not the loan card, you only need someone on the phone to answer the call.
This was not possible in HSBC or SCB previously, it was a nightmare to talk to an call center agent, i guess this is true for many banks and telco service providers
Thank you DFCC and this gave me confidence to stick with you, when business grows do not lose this service
Lets give credit where its due
Chathuranga Abeysinghe
