Say goodbye to unlimited bandwidth from SLT ADSL. The TRC is cracking down on all ISPs to introduce bandwidth caps and place in a fair-user policy on all broadband packages. There goes the neighbourhood for us heavy users At least this way SLT won't dominate the broadband market.
This came after SLT's servers crashed due to the big growth of heavy users (who used the 1mbps xcite package). After this crash, all users of the 1mbps xcite package were affected and their speeds practically came to a standstill (speeds became slower than a dial-up connection). So xcite users (like myself) have been asked to downgrade for the time being and SLT is planning to roll out these new packages to eliminate the old ones.
SLT didn't notify any of it's xcite subscribers of the problem, users had to make the call themselves and verify the decrease in speed. Really bad customer support
- lankabroadbandforum
This came after SLT's servers crashed due to the big growth of heavy users (who used the 1mbps xcite package). After this crash, all users of the 1mbps xcite package were affected and their speeds practically came to a standstill (speeds became slower than a dial-up connection). So xcite users (like myself) have been asked to downgrade for the time being and SLT is planning to roll out these new packages to eliminate the old ones.
SLT didn't notify any of it's xcite subscribers of the problem, users had to make the call themselves and verify the decrease in speed. Really bad customer support
- lankabroadbandforum



