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Message: <blockquote data-quote="sebastian show" data-source="post: 29925597" data-attributes="member: 388298">SERVICE DESK SPECIALIST L1Apply Via LINKEDIN <img class="smilie smilie--emoji" loading="lazy" alt="👇" title="Backhand index pointing down    :point_down:" src="https://cdn.jsdelivr.net/joypixels/assets/6.6/png/unicode/64/1f447.png" data-shortname=":point_down:" /><img class="smilie smilie--emoji" loading="lazy" alt="👇" title="Backhand index pointing down    :point_down:" src="https://cdn.jsdelivr.net/joypixels/assets/6.6/png/unicode/64/1f447.png" data-shortname=":point_down:" /><a href="https://www.linkedin.com/jobs/view/3963391800/?refId=nPk2Og1LQ6%2BjVlEbFtkH8Q%3D%3D&trackingId=nPk2Og1LQ6%2BjVlEbFtkH8Q%3D%3D" target="_blank">Service Desk Specialist</a>We are looking for passionate individuals to be placed at our customer sites.Candidate will be responsible for:<ul> <li data-xf-list-type="ul">Resolving incoming client and personnel IT queries remotely via ITSM tool, email, and phone.</li> <li data-xf-list-type="ul">Prioritizing and resolving IT concerns and escalating issues to relevant stakeholders.</li> <li data-xf-list-type="ul">Collaborating with internal departments and external vendors to ensure that IT needs are met.</li> <li data-xf-list-type="ul">Install software on new or existing devices, in accordance with standard procedures.</li> <li data-xf-list-type="ul">Assist users in obtaining access to systems.</li> <li data-xf-list-type="ul">Utilize and maintain knowledge bases, white papers, FAQs</li> </ul>Required qualifications <ul> <li data-xf-list-type="ul">HND in any IT Related field.</li> <li data-xf-list-type="ul">Minimum 1 Year experience.</li> <li data-xf-list-type="ul">Able to communicate in English (Reading and Writing).</li> <li data-xf-list-type="ul">Willing to work on weekends if required.</li> <li data-xf-list-type="ul">Living within 15KM radius from the mentioned location.</li> </ul>Location- Battaramulla (Hybrid) An attractive remuneration package with related perquisites awaits the right candidate. Send your CV in pdf format (mention the Job title & Location in the subject line) to info@sevenx,lk </blockquote>

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