ADSL connection get disconnected every 5 minutes

visuddha

Junior member
  • Aug 27, 2006
    351
    5
    18
    Sri Lanka
    im using slt ADSL Home package, The problem is that my ADSL connection get disconnected every 5 minutes (approximately). im using a Prolink H9601 USB modem. SLT checked the telephone line and they said that the line is perfectly in good condition. i checked the the cables setting and all, they seems to be fine.SLT guys failed to fix it. but its still getting disconnected all the time. i need a solution for this. PLZ help!
     

    marasinghe984

    Member
    Jul 12, 2008
    887
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    Near Kurunagala
    machn magth tibba oya modem ekami
    math oka una
    e virus ekak hinda
    mata eka ahu una panda internet security ekta
    anik ewa ahu una naha
    habai machn ekmada kiyanna baha
    uba kokath panda dala pulun nam full scan parak dala balpan

    nattam wena modem ekak hai karla balpan
     

    nadeesha5814

    Member
    Jun 5, 2007
    291
    0
    0
    in my opinion the problem is that u hav more that 1 phone line when someone lifts the fone the line gets disconnected u could avoid the problem by using a splitter to all the telephone lines...
     

    ahamednishadh

    Active member
  • Sep 17, 2006
    4,896
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    Sri Lanka => Colombo => Colombo 06
    well there is only a few reasns y it happens. its either lyk said b 4 dat sum one at home lifts da fone and it gets diconnected coz u dont have a splitter. or else there is sumthing wrong wit da modem.

    i had da simmilar problem wit ma prolink router. i took it to sala enterprises and they said they'll chk it and told me to wait. in around 5 mins they brought it back and said its working nw and told me to take it home. i brought home and fixed it and nw works fine. dont know wat da error was but now it works fine.

    it mite also b a virus. there is a virus which changes da directory settings so as to show a blank page when ever a page is looked for.
     

    SAN_APIIT

    Well-known member
  • Mar 8, 2007
    4,611
    196
    63
    In a Chip !!!
    1. Try another type of modem (get 1 for few days from a friend)
    2. If u don't have a splitter get 1
    3. Tell us about ur virus guard (I don't think this is due to a virus, but better to stay updated)
     

    phantomzone

    Member
    Dec 3, 2007
    1,753
    1
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    where all the phantoms live..
    machan check da splittter...do u hav a prolink one or jst a normal spliter..
    if ur using a normal splitter then everytym someone picks up da phone ur line gets disconnectd...
    do if u dont hav a gud splitter , then fix a prolonk one...which is available at telecom n wil cost u around 500 bucks..:) :D
     

    anuja

    Member
    Feb 3, 2007
    6,175
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    Malabe
    I also had the same problem many times ago. The reason was spyware or a virus. Problem solved after formating the machine.
     

    visuddha

    Junior member
  • Aug 27, 2006
    351
    5
    18
    Sri Lanka
    Thanx bro's for ur help!
    Slt ekek aya dan 6 parak withara awilla oka fix karanda haduwa unta problem eka hadaganda ba. virus ekek wenna ba machan maokada unge lapta gahuwath disconnect wenawa. mama prolink same modem ekakma use karala baluwa eth problem eka enawa! dan thiyenne Kaspersky internet security 2009. panda virus guard eka dala balanam! sumtimes 3hrs withara disconnect wenne nathiwa connection eka steady thiyanawa! prolink Splitter thiyenne, phone line 1 use karrane phone eka disconnect karala baluwath problem eka thiyanawa!
     
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