Are u too unhappy about Dialog

neo76

Junior member
  • Jan 16, 2009
    759
    23
    18
    Kandy
    Dialog cheats. Time to give up Dalog.
    Anyway, already the Dialog is like titanic (Sinking) (it has cut down 30% of it's staff) Dialog do not think of giving a good service and taking money by making their customers happy. Dialog always tries to take money from it's customers somehow. (including cheating, sending double bills in the beginning etc etc. They do not consider much on customer feed back. Mobitel is a faily good one. They always try to provide a good service. (not to take money somehow. But, in return they gain more money. This happened when mobitel introduced Upahara package. They gave 1000 minutes for a 300 rental. Looks like idiatic. But in return, they could built a large population (in millions) who pay a 300 rent to mobitel, and even that is more than enough to run the Mobitel company. I had a friend at Dialog. When I told the dialog that you are going to lose, they never believed. Anyway, The dialog understood the sad truth after losing millions of customers. (they lost hundereds of customers each day) Now that they have lost the air superiority, and in a stratergy of reducing staff.
    Mobitel internet is good as a pre paid. But, at the moment, mobitel does not have a good post paid broad band to compete with the unlimited broad bands in the market. Airtel is good. They have to increase the coverage. SLT also good. They have reduced the unlimited package rent to 1600 to compete with the similar packages in the market. SLT has the advantage of a dynamic IP, which Dialog HSPA doesnt have. (better for downloads) Only disadvantage of SLT, is lack of portability.

    Generally, most of the customers are now unhappy of Dialog HSDPA. due unreliable billing system, having a static/ shared IP etc, etc. etc.
    :cool:
    :confused:
     

    prasadana2

    Well-known member
  • Sep 19, 2006
    12,509
    135
    63
    CyberSpace
    neo76 said:
    Dialog cheats. Time to give up Dalog.
    Anyway, already the Dialog is like titanic (Sinking) (it has cut down 30% of it's staff) Dialog do not think of giving a good service and taking money by making their customers happy. Dialog always tries to take money from it's customers somehow. (including cheating, sending double bills in the beginning etc etc. They do not consider much on customer feed back. Mobitel is a faily good one. They always try to provide a good service. (not to take money somehow. But, in return they gain more money. This happened when mobitel introduced Upahara package. They gave 1000 minutes for a 300 rental. Looks like idiatic. But in return, they could built a large population (in millions) who pay a 300 rent to mobitel, and even that is more than enough to run the Mobitel company. I had a friend at Dialog. When I told the dialog that you are going to lose, they never believed. Anyway, The dialog understood the sad truth after losing millions of customers. (they lost hundereds of customers each day) Now that they have lost the air superiority, and in a stratergy of reducing staff.
    Mobitel internet is good as a pre paid. But, at the moment, mobitel does not have a good post paid broad band to compete with the unlimited broad bands in the market. Airtel is good. They have to increase the coverage. SLT also good. They have reduced the unlimited package rent to 1600 to compete with the similar packages in the market. SLT has the advantage of a dynamic IP, which Dialog HSPA doesnt have. (better for downloads) Only disadvantage of SLT, is lack of portability.

    Generally, most of the customers are now unhappy of Dialog HSDPA. due unreliable billing system, having a static/ shared IP etc, etc. etc.
    :cool:
    :confused:


    bro i agree with u..bro im unhappy with mobitel also coz i use a upahara i get a bill around 3000rs which i dnt take calls for ...i requested a detail bill before 3months and yet they havent make it...seems to me all are the same...:angry: :angry:
     

    dmsupun

    Well-known member
  • May 13, 2007
    12,394
    10,994
    113
    Kandy
    MATA dialog HSPA eka hondatama hondaii :D its faster than ADSL and extremely portable!!!

    and blaster is way better than Upahara package... u can talk to the supplimentary pakage for just 10 cents per MINUTE. imagine that... 1000minutes for Rs. 100/= +tax.

    i use a mobitel smart5 jst cuz i dun wanna change the number and i feel kinda loyal towads mobitel.
     

    ChuttaFX

    Member
    Nov 15, 2008
    4,587
    12
    0
    agree, however several years ago, dialog was the best. but they started to cheat with their customers and lost it themselves. however they r still best in advertising (n cheating too)
     

    Faulkner

    Member
    Apr 5, 2009
    285
    0
    0
    34
    Moscow, Russia
    I think Ubala okkma nagena inne who supports with Dialog coz now I am also going to change my connection to Mobitel

    Dialog has got many disadvantages

    *Shared IP System
    ->if some one use an IP that you using too then some times you couldn't do anything with it
    Examples -
    Rapidshare files downloading
    Free Web Host creating
    Email Login
    Easy to Phishing (you are phished)

    *Lack of Knowledge of Customer Care
    *Coverage
    *Charge Rs100 per day after 5GB but Mobitel charge Rs5 for 10MB for overdue usages
    *Price
    ->Mobitel rental just Rs890 and give 1Mbps but dialog charges Rs2900 for 1Mbps
    (even university you have to pay Rs1900)
    *Unstable Connectivity
    Dialog always unstable sometime automatically disconnected
    (I don't know about Mobitel ,can anyone say about Mobitel's Connectivity .??)
    *No Unlimited with Dialog just Limited but Mobitel never said they give Unlimited connection
    *Variable Speed
    Almost near to EDGE Speed (256Kbps)(Average)
    Peak speed go up to 1.5Mbps but it's an occasional incident