Colombo based Exetel support desk - Getting good reviews

[arunat]

https://forums.whirlpool.net.au/thread/9w8yrlky

 

[NaiRobi]

Yes, they are good.
Once I contacted them and I they were really helpful and I got a resolution in no time.

And there are some nice chicks working at exetel

 

[arunat]

Yes, they are good.
Once I contacted them and I they were really helpful and I got a resolution in no time.

And there are some nice chicks working at exetel

Are you with Exetel? I am thinking of changing my ISP and was looking around. I might change to Exetel if they are good, just because of their support location.

 

[NaiRobi]

Are you with Exetel? I am thinking of changing my ISP and was looking around. I might change to Exetel if they are good, just because of their support location.

I was with them once. I usually churn over every now and then for a better deal.
Currently, I'm with Tangerine, which I had high expectations but recently I experienced a few downtimes so thinking to switch over to someone else.

 

[arunat]

I was with them once. I usually churn over every now and then for a better deal.
Currently, I'm with Tangerine, which I had high expectations but recently I experienced a few downtimes so thinking to switch over to someone else.

I am with TPG and have had no issues, but their phone line is locked into the modem and cannot use any other device to activate the phone line.

 

[NaiRobi]

I am with TPG and have had no issues, but their phone line is locked into the modem and cannot use any other device to activate the phone line.

Have you tried Aussie Broadband? They have very good reviews but the price tag is is on the high side.

 

[33000v]

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[arunat]

Have you tried Aussie Broadband? They have very good reviews but the price tag is is on the high side.

I got Aussie for our business and support is very good, I am thinking of switching but their 100/40 plan is

Have you tried Aussie Broadband? They have very good reviews but the price tag is is on the high side.

I got Aussie for my business, static IP with 100/40 plan cost $99 plus $10 for the phone. At home, I have TPG 100/20 for $89 including phone. Aussie surpport is very good, but maybe I'll try Exetel for home just to get support from Colombo.

 

[NaiRobi]

I got Aussie for our business and support is very good, I am thinking of switching but their 100/40 plan is

I got Aussie for my business, static IP with 100/40 plan cost $99 plus $10 for the phone. At home, I have TPG 100/20 for $89 including phone. Aussie surpport is very good, but maybe I'll try Exetel for home just to get support from Colombo.

Yeah give it to a go. Way better than Indian and Philippines support centres.

They have a support forum too
https://forum.exetel.com.au/index.php?sid=50b2e4db6c71c13aba029adfee5e2e62

As I remember admin was from SL

 

[arunat]

Yeah give it to a go. Way better than Indian and Philippines support centres.

They have a support forum too
https://forum.exetel.com.au/index.php?sid=50b2e4db6c71c13aba029adfee5e2e62

As I remember admin was from SL

Thanks mate, I will switch to Exetel, just need some time to do it.

 

[NaiRobi]

Thanks mate, I will switch to Exetel, just need some time to do it.

Ela..just bear in mind they have a 30 days notice period for cancellations