Remote Online Support Session
Have an IT problem? Cant wait for an engineer to arrive?
Depending on the nature of the problem we can offer you support directly via your web browser. You simply contact us, report your problem and we will then direct you to a web page to connect you to one of our technicians.
Within 40 seconds a certified engineer can be connected remotely and begin working on your system. This service is all about saving time, why wait for an engineer to travel to your site to cure a problem that could be solved remotely?
'Remote Support Sessions' Cost £0.75p per minute with a minimum charge of 30 minutes per support incident.
'Remote Support Sessions' OUT OF HOURS Cost £1.50p per minute with a minimum charge of 30 minutes per support incident.
Bulk buy - If you business will be using our services often below you have the opportunity to pre buy your support time giving you better prices than those show above.
The time you buy can be used as and when needed and is valid for 3 years from the date of purchase.
All time (Except the 30 Minute option) can be used for telephone, E-Mail, remote and onsite support as and when needed.
http://www.excedo.co.uk
Have an IT problem? Cant wait for an engineer to arrive?
Depending on the nature of the problem we can offer you support directly via your web browser. You simply contact us, report your problem and we will then direct you to a web page to connect you to one of our technicians.
Within 40 seconds a certified engineer can be connected remotely and begin working on your system. This service is all about saving time, why wait for an engineer to travel to your site to cure a problem that could be solved remotely?
'Remote Support Sessions' Cost £0.75p per minute with a minimum charge of 30 minutes per support incident.
'Remote Support Sessions' OUT OF HOURS Cost £1.50p per minute with a minimum charge of 30 minutes per support incident.
Bulk buy - If you business will be using our services often below you have the opportunity to pre buy your support time giving you better prices than those show above.
The time you buy can be used as and when needed and is valid for 3 years from the date of purchase.
All time (Except the 30 Minute option) can be used for telephone, E-Mail, remote and onsite support as and when needed.
http://www.excedo.co.uk
