In collaboration with HP HP0-J17, Bank of India has implemented a core banking solution that is integrated with a new centralized data center and an information management warehouse. This has enabled the bank to transform itself from a branch-centric organization to a truly customer-centric financial institution.
According to an independent study by research and information services firm Today, Bank of India uses a flexible and scalable architecture to meet the needs of changing market dynamics and to differentiate itself from the competition. The HP solution has enabled Bank of India to aggressively compete with new private sector banks while providing state-of-the-art capabilities, channels and products.
Bank of India wanted to achieve faster time to market for new products and services as well as efficiently allocate resources to free up talent trapped in branches with centralized operations. HP used its technology and industry expertise to develop a scalable technology infrastructure that helps Bank of India deliver consistent service levels and an overall improved customer experience.
With the HP core banking solution, Bank of India now has a platform to tie together all of its channels and information, providing a new way to optimize banking operations and deliver on its “relationship beyond banking” promise to its customers. Thoughtware Worldwide, HP HP0-J17 has helped the bank realize a 234 percent return on investment, a 209 percent internal rate of return and $182 million in savings over a five-year period, with the bank reaching its breakeven point in less than two years.(1)
In the past, the technology and branch structure we had in place was severely limiting our ability to meet customer expectations for flexibility and 24/7 access to information and, more importantly, their money.During the same period, Bank of India also doubled its revenues, tripled its profits and expanded its branch network by 22 percent.
Our partnership with HP has enabled us not only to achieve significant business growth and streamline our operations, but we have succeeded in transforming the customer experience with anytime, anywhere banking services. We now have the ability to bring innovative products to market faster in order to quickly respond to customer needs.
According to an independent study by research and information services firm Today, Bank of India uses a flexible and scalable architecture to meet the needs of changing market dynamics and to differentiate itself from the competition. The HP solution has enabled Bank of India to aggressively compete with new private sector banks while providing state-of-the-art capabilities, channels and products.
Bank of India wanted to achieve faster time to market for new products and services as well as efficiently allocate resources to free up talent trapped in branches with centralized operations. HP used its technology and industry expertise to develop a scalable technology infrastructure that helps Bank of India deliver consistent service levels and an overall improved customer experience.
With the HP core banking solution, Bank of India now has a platform to tie together all of its channels and information, providing a new way to optimize banking operations and deliver on its “relationship beyond banking” promise to its customers. Thoughtware Worldwide, HP HP0-J17 has helped the bank realize a 234 percent return on investment, a 209 percent internal rate of return and $182 million in savings over a five-year period, with the bank reaching its breakeven point in less than two years.(1)
In the past, the technology and branch structure we had in place was severely limiting our ability to meet customer expectations for flexibility and 24/7 access to information and, more importantly, their money.During the same period, Bank of India also doubled its revenues, tripled its profits and expanded its branch network by 22 percent.
Our partnership with HP has enabled us not only to achieve significant business growth and streamline our operations, but we have succeeded in transforming the customer experience with anytime, anywhere banking services. We now have the ability to bring innovative products to market faster in order to quickly respond to customer needs.
