From : Buddhika kasun [ [email protected] ]Sent : 8/27/2013 17:59Question : My Mother board is GIGABYTE - Socket 775 - GA-G41MT-S2PT (rev. 2.1) , Installed Windows 7 64bit , all the drivers installed and sound also plying well the problem is when i plug headphone it not detect as headphone , but sound came from both , i tried to use realtek manager (driver came from CD) to separate the devices, but didn't work , here is Screenshot. please help , thank you.
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Model Name : GA-G41MT-S2PT(rev. 2.1)
--------------------------
M/B Rev : 2.1
BIOS Ver : f2 2.4
Serial No. : 132150070392
Purchase Dealer : Professional technologies negombo
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VGA Brand : Nvidia Model : Geforce 210
CPU Brand : Intel Model : dual-core Speed : 3.0
Operation System : Win 7 64-bit SP :
Memory Brand : Type : DDRIII
Memory Size : 6GB Speed : 1333
Power Supply : 320 W
Answer : Dear Buddhika kasun,
Thank you for your kindly mail and inquiry. Kindly connect your headphone to front or rear audio output connector and see if it can be detected properly. Or if possible, please try to use other headphone and see how it works.
Meanwhile, kindly remove current audio driver and install the audio driver from our website. You can click here to download drivers for your GIGABYTE product.
If you still have any further question or suggestion about our products/service, please do not hesitate to contact us. We will try our best to help you resolve the problem ASAP.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 8/30/2013 15:33Question : Dear Sir,
I connected headphone to rear side , also detect as speakers and i changed headphone to new one but same happened. headphone detect as speaker. meanwhile i remove driver and installed
drivers from the site , but the problem still on. also i discussed with Microsoft, they said problem isn't in windows but the Realtek driver or hardware
thank you.
Answer : Dear Buddhika kasun,
Thanks for your information. It is possible the headphone you used is been detected as the speaker. Since you mentioned the problem still remained after tried other headphone, if possible, kindly install the audio driver from Driver CD or from Realtek website to see how it works.
About the audio output, this motherboard supports to output one audio device at one time. As to the feature you mentioned (to output different sound tracks through front and rear audio outputs), it is more related to the media player you used.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 9/3/2013 14:33Question : Dear Sir,
I installed Audio Drivers from CD and also from the website, i dont need two audio outputs . i need to use headphone as my commiunication device not as speakers. it means when i use skype i want to hear voice , and if i play mediaplayer sound must come from speakers. now happaning is when i skype with plying song ,sound come from head phone and speakers both . earlier used motherboard shows like this (screenshot) but now only speaker icon
thank you
Answer : Dear Buddhika kasun,
About the issue you mentioned which is normal that there is only one speaker been detected in sound playback device since all the devices are been recognized as Realtek devices.
Kindly see if you can set "Mute the rear audio device, when a front headphone plugged in" (see the attached photo).
Regards,
GIGABYTEAttachment : Attach photo
: Attach photo
: Attach photo
: Attach photo
From : Buddhika kasun [ [email protected] ]Sent : 9/7/2013 23:10Question : Dear Sir,
That option not available in device advanced settings . see the capture
Answer : Dear Buddhika kasun,
Sorry that there is no related option can be adjusted, it is possible the Realtek driver design. Thanks for your information. This mail has been forwarded to relevant department, possible improvement will be made under a comprehensive evaluation.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 9/10/2013 19:00Question : Dear Sir ,
Im Waiting for Driver update, Via audio chip worked great with earlier motherboard , but realtek didn't with this board. in waiting for answer soon , else i ll move to other motherboard with via chipset.
thank you
Answer : Dear Buddhika kasun,
We will try to duplicate the issue you mentioned. However, since we do not have the same motherboard GA-G41MT-S2PT(rev. 2.1) as yours, we will use other G41 motherboard which has the same audio chipset as yours and see if we can copy the situation and reflect the data to Realtek.
Regards,
GIGABYTE
-------------------------------------------------------------------------------
Model Name : GA-G41MT-S2PT(rev. 2.1)
--------------------------
M/B Rev : 2.1
BIOS Ver : f2 2.4
Serial No. : 132150070392
Purchase Dealer : Professional technologies negombo
-------------------------------------------------------------------------------
VGA Brand : Nvidia Model : Geforce 210
CPU Brand : Intel Model : dual-core Speed : 3.0
Operation System : Win 7 64-bit SP :
Memory Brand : Type : DDRIII
Memory Size : 6GB Speed : 1333
Power Supply : 320 W
Answer : Dear Buddhika kasun,
Thank you for your kindly mail and inquiry. Kindly connect your headphone to front or rear audio output connector and see if it can be detected properly. Or if possible, please try to use other headphone and see how it works.
Meanwhile, kindly remove current audio driver and install the audio driver from our website. You can click here to download drivers for your GIGABYTE product.
If you still have any further question or suggestion about our products/service, please do not hesitate to contact us. We will try our best to help you resolve the problem ASAP.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 8/30/2013 15:33Question : Dear Sir,
I connected headphone to rear side , also detect as speakers and i changed headphone to new one but same happened. headphone detect as speaker. meanwhile i remove driver and installed
drivers from the site , but the problem still on. also i discussed with Microsoft, they said problem isn't in windows but the Realtek driver or hardware
thank you.
Answer : Dear Buddhika kasun,
Thanks for your information. It is possible the headphone you used is been detected as the speaker. Since you mentioned the problem still remained after tried other headphone, if possible, kindly install the audio driver from Driver CD or from Realtek website to see how it works.
About the audio output, this motherboard supports to output one audio device at one time. As to the feature you mentioned (to output different sound tracks through front and rear audio outputs), it is more related to the media player you used.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 9/3/2013 14:33Question : Dear Sir,
I installed Audio Drivers from CD and also from the website, i dont need two audio outputs . i need to use headphone as my commiunication device not as speakers. it means when i use skype i want to hear voice , and if i play mediaplayer sound must come from speakers. now happaning is when i skype with plying song ,sound come from head phone and speakers both . earlier used motherboard shows like this (screenshot) but now only speaker icon
thank you
Answer : Dear Buddhika kasun,
About the issue you mentioned which is normal that there is only one speaker been detected in sound playback device since all the devices are been recognized as Realtek devices.
Kindly see if you can set "Mute the rear audio device, when a front headphone plugged in" (see the attached photo).
Regards,
GIGABYTEAttachment : Attach photo
From : Buddhika kasun [ [email protected] ]Sent : 9/7/2013 23:10Question : Dear Sir,
That option not available in device advanced settings . see the capture
Answer : Dear Buddhika kasun,
Sorry that there is no related option can be adjusted, it is possible the Realtek driver design. Thanks for your information. This mail has been forwarded to relevant department, possible improvement will be made under a comprehensive evaluation.
Regards,
GIGABYTE
From : Buddhika kasun [ [email protected] ]Sent : 9/10/2013 19:00Question : Dear Sir ,
Im Waiting for Driver update, Via audio chip worked great with earlier motherboard , but realtek didn't with this board. in waiting for answer soon , else i ll move to other motherboard with via chipset.
thank you
Answer : Dear Buddhika kasun,
We will try to duplicate the issue you mentioned. However, since we do not have the same motherboard GA-G41MT-S2PT(rev. 2.1) as yours, we will use other G41 motherboard which has the same audio chipset as yours and see if we can copy the situation and reflect the data to Realtek.
Regards,
GIGABYTE
ane tho wage gonek
