How do you describe your SLT ADSL connection

sumzy

Junior member
  • Apr 22, 2008
    222
    17
    18
    Well this is strange...I called them in the evening to complain them about the slowness in the internet browsing speed.

    They wanted me to go to www.sltnet.lk and download something and let them know the download rate. It was 52 KBps in day time when my browsing speed to any other site is around 12KBps

    This is what they said. They provide 512 from SLT to our home. Other than that the browsing speed is not their responsibility as it's shared bandwidth. And again they said we are offering up to 512kbps so you should be able to accept even 1KBps as per the agreement.

    How strange this is...

    The call center guy that I spoke was called "Priyankara"

    I am really going to call TRC tomorrow and make a complain about it. I have done the same thing when I was having the 1000 package as they send me a huge bill of 14000/=. After the TRC complain they reduced the bill by 9000 Rupees which is also higher that my actual usage. But I had to pay it to get my phone line activated.
     

    Anusha

    Member
    Jun 13, 2006
    25,864
    5
    0
    sumzy said:
    Well this is strange...I called them in the evening to complain them about the slowness in the internet browsing speed.

    They wanted me to go to www.sltnet.lk and download something and let them know the download rate. It was 52 KBps in day time when my browsing speed to any other site is around 12KBps

    This is what they said. They provide 512 from SLT to our home. Other than that the browsing speed is not their responsibility as it's shared bandwidth. And again they said we are offering up to 512kbps so you should be able to accept even 1KBps as per the agreement.

    How strange this is...

    The call center guy that I spoke was called "Priyankara"

    I am really going to call TRC tomorrow and make a complain about it. I have done the same thing when I was having the 1000 package as they send me a huge bill of 14000/=. After the TRC complain they reduced the bill by 9000 Rupees which is also higher that my actual usage. But I had to pay it to get my phone line activated.
    It is not strange. If you want 2M dedicated bandwidth, get a leased line! And even then you will not get the full speed if the servers on the other end (i.e. the server on which the websites are hosted) do not send them at that speed.
     

    sumzy

    Junior member
  • Apr 22, 2008
    222
    17
    18
    Anusha said:
    It is not strange. If you want 2M dedicated bandwidth, get a leased line! And even then you will not get the full speed if the servers on the other end (i.e. the server on which the websites are hosted) do not send them at that speed.

    I have done my homework here dude. The site I was talking about is rapidshare. which I can access at 100KBps from my office (using a 4MBps dedicated bandwidth line) and at the same time, 12KBps from my ADSL connection.

    If we assume your theory, I should be getting 12KBps download rate from my office as well.
     

    GihanFX

    Member
    Jan 4, 2008
    13,062
    483
    0
    LK/DC
    After 2 years i put applications they call then got the 2MB line and it was like heven but thosedays couldnt log to Yahoo then they fixed it, Thosedays downloded tons of vids and movies but after sometime its became damn slow and now converted back to 512KBPS

    1. Bandwidth is useless
    2. Service is ok, never had huge faliear
    3. No billing isues
    4. price is ok