මචං, Expertsල පොඩ්ඩක් කිනවද මගෙ පල්ලෙහා letter එක band කීයක් විතර reach වෙයිද?
Question:
Write a letter to a friend. YOu have borrowed something from your friend and it got damaged.
1. Apologize for damaging the product.
2. Explain what happened.
3. Say how you going to fix the issue.
Answer
Hi Adam,
I'm really sorry that it took me so long to write this letter to you to explain the reason that I haven't return your camera.
To be frank with you, the care that I have given to the item which I brought from you was not acceptable as I accidently spilled water on the camera and the lens was damaged due to that. That was totally my fault and I clearly missed the responsibility of taking care of the goods which I borrowed.
I've already ordered a camera of the same model (Nikon D90) in order to replace the damaged camera. The new camera has been ordered through the Amazon.com, directly to your home address and it'll take 7-10 working days to receive it to your address. I use the order tracking feature and I can notify you once the order reaches the departure location. Also, I will make sure to return the damaged camera to you in case if you need it.
I hope you will forgive me for this incident and accept the replacement. I look forward to seeing you in upcoming summer vacation in my town.
See you soon,
John
Question:
Write a letter to a friend. YOu have borrowed something from your friend and it got damaged.
1. Apologize for damaging the product.
2. Explain what happened.
3. Say how you going to fix the issue.
Answer
Hi Adam,
I'm really sorry that it took me so long to write this letter to you to explain the reason that I haven't return your camera.
To be frank with you, the care that I have given to the item which I brought from you was not acceptable as I accidently spilled water on the camera and the lens was damaged due to that. That was totally my fault and I clearly missed the responsibility of taking care of the goods which I borrowed.
I've already ordered a camera of the same model (Nikon D90) in order to replace the damaged camera. The new camera has been ordered through the Amazon.com, directly to your home address and it'll take 7-10 working days to receive it to your address. I use the order tracking feature and I can notify you once the order reaches the departure location. Also, I will make sure to return the damaged camera to you in case if you need it.
I hope you will forgive me for this incident and accept the replacement. I look forward to seeing you in upcoming summer vacation in my town.
See you soon,
John
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