1.What is 4G or LTE?
4G is the “Fourth Generation” standard for mobile network technology and LTE stands for “Long Term Evolution”. It is a radio access technology to deliver very high speeds with low latency compared to other technologies.
2. What is the difference between GPRS, EDGE, 3G, 3.75G and 4G?
•GPRS: This is a 2.5G network service that provides data speeds up to 56kbps (similar to dial-up speeds)
•EDGE: This is also known as 2.75G technology, which is an enhancement of the 2.5G technology which provides up to 120 Kbps higher data transfer rates compared to GPRS (the default is on 2G).
•WCDMA/HSPA: This is 3G technology that provides up to 14.4 Mbps faster / higher data transfer rates compared to the 2G technology (EDGE & GPRS).
•HSPA+/DC-HSPA+ : This is 3.75G technology that provides up to 42 Mbps faster / higher data transfer rates compared to the 3G network (WCDMA & HSPA).
•LTE: This is a 4G technology that provides higher data transfer rates compared to the 3.75 networks (HSPA+/DC-HSPA+). In addition to the speed improvements low latency, high data rates can be experienced.
3. How is 4G better than 3G?
4G - LTE can enable real faster broadband experience because of the latest platform of mobile communications. It has a very low latency rate of around From 5 to 30 ms), making it suitable for all type of high speed data applications and services. The technology supports higher uplink and downlink data speeds more than other technologies.
4. What can I do with Mobitel 4G- LTE?
Mobitel 4G LTE is suitable for both home use and enterprise use, which involves:
a) Wireless internet access
b) Higher uplink and downlink speeds
c) Access rich content and multimedia applications eg: HD content-movies, e-learning, etc…
d) Multiple downloads of heavy files, (high definition multimedia content at the same time will be possible)
e) Seamless online streaming – without buffering
f) High definition online gaming
g) Access business applications that require higher speeds and last mile connectivity
5.What kind of speed can I expect in 4G-LTE?
4G or LTE is going to bring fastest wireless broadband Internet access in Srilanka. However, being a wireless technology, bandwidth is a shared resource; hence number of simultaneous users defines the final delivered speeds.
6. What is the difference between wired broadband and wireless broadband?
Wired or Fixed broadband is a fixed place service which requires wired line connectivity up to the computer. On the contrary, wireless broadband is a wireless service which enables you to access internet anywhere, in the house or while moving.
7. Where have you launched Mobitel 4G LTE?
Currently we have launched 4G LTE services within the below mentioned areas
•Jaffna
Jaffna town, Jaffna University and pallali airport
•Kandy
Kandy town, Peradeniya University and Digana
•Hambanthota
Hambanthota Town
•Galle
Galle Town
•Matara
Matara Town
•Kalutara
Kalutara Town
•Colombo
Nugegoda town, Mount Lavania town, Pamankada Town, Pamankada Town, Bambalapitiya, Kollupitiya, Slave Island, Fort,Nugegoda Town Hall and Borella
Universities – Jaffna, Peradeniya, Colombo, Kelaniya and Moratuwa
Airport – Katunayake Airport
8. What do I need to enjoy the Mobitel 4G LTE service?
•You will require a 4G LTE supported device (phone or a dongle) and a USIM.
In addition you need to be connected to a LTE facility enabled postpaid data/voice or prepaid package.
9. What do I require to activate and enjoy LTE on my package?
•You will require a 4G LTE supported device (phone or a dongle)
•You will require a USIM
•If you are already on a Mobitel connection, an IMSI change to a USIM needs
to be done
•Subscribe to Mega Internet Package
10. What are the devices do I need to use LTE?
Whatever the device which supports LTE under 1800 MHz or band 3 will be supported.
11. What are the LTE supported dongles and router Models available to be purchase at Mobitel and their Prices?
E3276 - Rs.15,500 (Cash Price)
TP Link MR 3020 - Rs.4,590 (Cash Price)
12. What is the technical specification of this model (Huawei E3276)?
Network bands:
* LTE FDD: 800/900/1800/2100/2600 MHz
* UMTS: 2100/AWS/900/1900
* GSM: 850/900/1800/1900
* LTE Cat4 DL at up to 150Mbps
* LTE UL up to 50Mbps
* External Antenna Interface, Receive Diversity
* USB 2.0 High Speed
* SIM/USIM card: standard 6-pin SIM card interface
* Micro SD Card Slot
* Dimensions: 92mm x 32mm x 14mm
* Weight: 30g
* OS: Windows XP/Vista/7, Linux, Mac OS
13. Is there a warranty being given for the dongles purchased from Mobitel?
Yes, a one year warranty is given.
14. What is the list of LTE supported Smart Phones?
•Blackberry Z10 - STL100-2
•Nokia Lumia 820 - Available for purchase at Mobitel
•Nokia Lumia 920 - RM-821- Available for purchase at Mobitel
•Samsung Galaxy S3 LTE
•Sony Xperia V
•Sony Xperia Z - C6603
•Sony Xperia ZL - C6503
Devices Which Support under LTE 1800 MHz will be supported.
15. Who is eligible to enjoy the LTE service?
-All Mega Internet broadband packages can enjoy this service FOC while using in both in a dongle and a Smart phone
-All other Postpaid Voice, Prepaid and Postpaid broadband packages that does not fall under the Mega Internet plan can enjoy this service FOC while using in a LTE supported Smart phone only
16. What are the plans that falls under the Mega Internet Plan?
•Zoom 1790
•Zoom 2490
•Zoom 3490
•Zoom 6490
17. Is there an additional fee in order to enjoy this LTE-4G service?
-NO
18. How do I know that I am on Mobitel 4G LTE network?
-The customer can see the LTE or 4G Signals in the LTE supported device.
19. Will Mobitel 4G LTE work for SMS and voice calls/video calls?
-Yes, it’s available
20. Currently I have activated the DC HSPA Plus service, if so how can I change it to a LTE service?
-You need to be on a Mega Internet Plan and do a SIM change to an USIM and a LTE supported device to enjoy the LTE 4G service. Note you need not disconnect the service as the DC service is given FOC for Mega Internet Plans.
21. Currently I have activated the DC HSPA Plus service on a post-paid broadband package which does not fall under the Mega Internet Plan, if so how can I change it to a LTE service?
-You need to do an IMSI change to an USIM and a LTE supported device to enjoy the LTE 4G service. However you can enjoy the LTE facility in a LTE supported Smart Phone only.
-If you don’t disconnect the DC service a Rs. 1000/- will be charged and you can enjoy the DC service both while using any DC supported device.
-Note, you are better off to do a package change to a Mega Internet Plan and enjoy both the LTE and DC service FOC with a higher data bundle.
22. What is the APN to use in 4G LTE Network?
-You can use the APN ‘mobitel’ and enjoy LTE service.
SOURCE : www.mobitel.lk
