Nations Direct mobile app survey

tdapower

Well-known member
  • Aug 2, 2006
    948
    383
    63
    localhost
    Nations trust bank, Nations Direct mobile app එක ගැන මොකද හිතෙන්නේ? පොඩි survey එකකට. පාවිච්චි කරපු අයගේ අදහස් ගොඩක් වටිනවා
    IMG_20220909_093004.jpg
     

    bokachamara

    Well-known member
  • Jul 20, 2017
    411
    391
    63
    Nations trust bank, Nations Direct mobile app එක ගැන මොකද හිතෙන්නේ? පොඩි survey එකකට. පාවිච්චි කරපු අයගේ අදහස් ගොඩක් වටිනවා
    View attachment 183745
    Meke tawama awulak, bug ekak mata set une neha.

    Shape kiyala hithenawa.
     

    BC_Dilum

    Well-known member
  • Mar 2, 2008
    17,924
    1,190
    113
    192.168.1.1
    They released this app from older version, but this new app required me to enter mobile OTP

    But all other NTB systems work with both mobile OTP & email OTP.

    So my mobile number registered with NTB bank is not working anymore, when I asked NTB to change the mobile number they ask me to come to the branch which I cannot do because I am not in Sri Lanka

    So because of this new app, I stopped using NTB as my bank account & started using Sampath bank. As soon as I go back to Sri Lanka I will cancel my NTB account
     
    • Like
    Reactions: tdapower and NRTG

    NRTG

    Well-known member
  • Oct 19, 2019
    40,649
    197,671
    113
    Colombo, Sri Lanka
    app eka supiri. habayi meka update ena hama welaawema login credential issue ekak enawa. hadaaganna sathi dekak withara gannawa customer care eken. app eka nam supiri staff eka chora. Best bank app I ever seen.

    They released this app from older version, but this new app required me to enter mobile OTP

    But all other NTB systems work with both mobile OTP & email OTP.

    So my mobile number registered with NTB bank is not working anymore, when I asked NTB to change the mobile number they ask me to come to the branch which I cannot do because I am not in Sri Lanka

    So because of this new app, I stopped using NTB as my bank account & started using Sampath bank. As soon as I go back to Sri Lanka I will cancel my NTB account
    As you say NTB bank customer care and technical team very crappy. I also experienced authentication issue in new app. Took more than one month to resolved it. But NTB app is very good and easy to use.
     
    Last edited:

    UnlimitedBB

    Well-known member
  • Aug 31, 2011
    1,442
    1
    1,323
    113
    This app is the only good thing NTB did in 2022 :D Using it since it was launched as a separate app before merging it.

    After they messed up AMEX by reducing offers and stopping installment plans, this app is the only reason I am still sticking with that bank. I love it and I hope they update Frimi app too as it's been a year or more since the last update. But I might switch to a bigger bank soon who is handling the economic crisis well.

    Noticed few bugs here and there, minor ones. Overall good.
     
    • Like
    Reactions: tdapower and NRTG