GTRZ said:I bought a Power Tree UPS few years back from PC house. Those days there was no brand like Panora. Anyway that UPS also came with com port cables, software CD, books manual etc. But in the same way software failed to detect the UPS. Later when the warranty was over I opened the UPS, then I found its all fake only the port exists, no electronics or no connection to UPS batteries. Its just pure fooling from outside.
When PC House introduced the Panora brand they rebranded the Power Tree UPSs and Philips Monitors as Panora. Any way after sometime they wanted to make more profit so they started to give chinese monitors and UPSs in Panora brand.
Its basically like those Chinese motor bicycles, they ask the chinese manufacturer to make cheap product and print Panora logo. Then they import. As i know PC house not making any single product in Sri Lanka. They import everything with cheap brands or unbranded products labeled as Panora from China and other asian countries.
I talked with IE, one of the awards winning entrepreneurs in Srilankan. Coz they were really making UPS and other high end power products in Sri Lanka and exporting them. Now they also import so called US brand and assemble it in here coz they can't manage the cost with the cheap imports in the Market. But they still make high end UPS and Power products in Srilanka. As i know their products are high quality and that new assembled one called Defender or something seems to be good and have lot of features too. They are selling betties too so you can power up your dead UPS with new rechargeable batteries.
Anyway if you wanna go for the best the reputable brand it is APC, and really they are good. I don’t know how it compares with IE products. But as I know go for IE Brands (Defender etc..) or APC you can't go wrong.
Anusha said:GTRZ, it's not PC House's fault that the com port didn't work.
I have the S600B model and it also has the com port, but I think its not wired to the circuitry as well. Well, PowerTree says that S600B model doesn't support the software features, and I didn't get a CD unlike you. S600B stands for Basic model. I can't remember which model is supposed to support the software control functions, but it's something like S600C.
Maybe they bundled the wrong version of the UPS with your packageGTRZ said:That UPS came with com port cable, software CD, instructions manual for software to connect the UPS to PC etc.. Its not unsupported software as PowerTree claims.
There is no connection with the circuit. It’s just a port connected to the UPS wall. So what software you use still it'll not work for sure.

haha no can't be even box says it. And all diagrams showing this UPS. And why on earth they fix a com port if its not connectedAnusha said:Maybe they bundled the wrong version of the UPS with your package![]()


But mine didn't come with the software or cable. Anyways, I have to get rid of this UPS as soon as I can afford a good one. I want one that can hold the PC at least 15 minutes.GTRZ said:haha no can't be even box says it. And all diagrams showing this UPS. And why on earth they fix a com port if its not connected
There was a model without that PC connect feature too and its lot different than this
You said your model also has a com port but still its not connected to the circuit too. So its not a mistake.
com port is there so PC house ppl have robbed cable and Cd from your boxAnusha said:But mine didn't come with the software or cable. Anyways, I have to get rid of this UPS as soon as I can afford a good one. I want one that can hold the PC at least 15 minutes.
Jk
You know whoz and what stuff he has plugged in to it.
And its has lot of nice features, info in the software and lot of indicators itself in the UPS too. Like batt level, load, error etc..Anusha said:I would rate Prolink at the same level with Panora. Both brands should be banned from households![]()
Don't know about UPS but big NO for modems, routers, monitors etc..Same here I also have a S600B, no cd, cable ..etcAnusha said:GTRZ, it's not PC House's fault that the com port didn't work.
I have the S600B model and it also has the com port, but I think its not wired to the circuitry as well. Well, PowerTree says that S600B model doesn't support the software features, and I didn't get a CD unlike you. S600B stands for Basic model. I can't remember which model is supposed to support the software control functions, but it's something like S600C.
Replaced the battery once 
funnyguy said:I thought Panora was a Sri Lankan product... I think they are importing it. And in the box of it, it says Made in Proc there is no country called Proc.

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