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Message: <blockquote data-quote="Redline Technologies" data-source="post: 21280416" data-attributes="member: 459425">Hi there,In case you misunderstood what was communicated over the phone, we'll put it down here in writing.First of all apologies for the delay in processing your RMA. Working with foreign vendors can take 2 to 6 weeks and generally we have no control over how fast the processing works. Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.With regard to your initial replacement of a HD 7730 by a R7 240, the manufacturer has decided to replace your card with an R7 240 instead of either a HD 7730 or a R7 250, which would have been more acceptable replacements. As the card was received as a replacement for your card from the manufacturer, it was returned to you as is by our technical staff. I believe this fact was clarified to you today by one of our Directors.Since we agree that this is an unfair replacement, as an additional service we have offered you a couple of solutions at our cost.1. A brand new GT 730 2GB GDDR5 graphics card as a direct replacement to your HD 7730 1GB GDDR5. This is the equivalent performing current generation card we have available. You will be getting a newer generation card that's marginally faster but also with double the memory capacity. Since you mentioned - in case you haven't noticed, newer generation Nvidia cards have lower bit rates than equivalent AMD graphics cards, so the card being a 64-bit card doesn't mean it's slower than a 128-bit card from AMD.2. An upgrade to a R7 250X 1GB GDDR5 for Rs 3,000/=more. This is a card two tiers above your card (equivalent to a HD 7770) with a price gap of around Rs 7,000/= at the time of purchase. You can expect a 30-40% performance increase with this upgrade.If you are unhappy with either option, please return your R7 240 to us along with your bank details for a full refund of your original purchase value. I hope you find one of these solutions satisfactory.Cheers.</blockquote>

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