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Think Twice before Go to Durst Electronic In Kollupitya
- Thread starter sudhara43
- Start date
Indeed its a place that one must avoid like a plague. I had to give a table and cordless phone for repairs. The final cost was over double what they had estimates (reasons told being that the repairs were more extensive than expected), and later on i find out that even the original estimate was too much for the components they had changed!
I also noticed how they hoodwink a lot of consumers on the digital cameras. They have mastered the art where they quote high figures for some camera repairs, and tell the client that they are willing to buy the camera even if its faulty and they can in replacement get a new camera for singapore prices!. The catch is its the retail singapore price that they offer which is lower than the local price, but the value of the broken camera is taken as their "profit". My gut feel is that they have another broken camera of the same variety and want to use the parts of this camera and make bucks both way around.
Overall its a place you have to avoid, as the charges are terrible. There are lot better places to get your electronics fixed than these chaps.
I also noticed how they hoodwink a lot of consumers on the digital cameras. They have mastered the art where they quote high figures for some camera repairs, and tell the client that they are willing to buy the camera even if its faulty and they can in replacement get a new camera for singapore prices!. The catch is its the retail singapore price that they offer which is lower than the local price, but the value of the broken camera is taken as their "profit". My gut feel is that they have another broken camera of the same variety and want to use the parts of this camera and make bucks both way around.
Overall its a place you have to avoid, as the charges are terrible. There are lot better places to get your electronics fixed than these chaps.
Another incident
I went to repair my digital camera to Durst Electronics at kollupitiya. Before it was given to them, it only had an small issue in the LCD (LCD displays only white background). They took Rs. 1000/= as an advance and said they will return it if the camera cannot be repaired. If it can be repaired, and If I do not want it to be repaired by them, they said they will charge Rs. 500/=
They managed to repair the camera and said they installed a new LCD (I didn’t ask them to repair it. Only ask them to give an estimate) and the cost is Rs. 10,000/= since the cost is too high, I told them I don’t want the new LCD and asked them to remove the newly installed LCD and return the camera. They hesitated and said they will do it for Rs. 5000/= which I didn’t agreed either. Then they reduced the amount to Rs. 4000/= (see how they try to cheat me). Even for that I said no. then they said they’ll charge 1000/= for the inspection (earlier it was Rs. 500/=). They took that amount and they returned the camera. But later I found that the internal parts of the camera were burned by them (CCD was unrecoverable).
Now I have to purchase a new camera. I was not the only victim of them. Later found out from a professional photographer that this place is a very cheap (low quality) place. And another person’s mobile phone was also burned by them.
Now I have to bare my cost. If this information was available to anyone previously, I would have gone to somewhere else and save my camera.
Please forward this email to as many as you can. It may not be important you now. But keep in mind the name of the company (Durst Electronics). It will save somebody from them.
Durst the Worst!
I went to repair my digital camera to Durst Electronics at kollupitiya. Before it was given to them, it only had an small issue in the LCD (LCD displays only white background). They took Rs. 1000/= as an advance and said they will return it if the camera cannot be repaired. If it can be repaired, and If I do not want it to be repaired by them, they said they will charge Rs. 500/=
They managed to repair the camera and said they installed a new LCD (I didn’t ask them to repair it. Only ask them to give an estimate) and the cost is Rs. 10,000/= since the cost is too high, I told them I don’t want the new LCD and asked them to remove the newly installed LCD and return the camera. They hesitated and said they will do it for Rs. 5000/= which I didn’t agreed either. Then they reduced the amount to Rs. 4000/= (see how they try to cheat me). Even for that I said no. then they said they’ll charge 1000/= for the inspection (earlier it was Rs. 500/=). They took that amount and they returned the camera. But later I found that the internal parts of the camera were burned by them (CCD was unrecoverable).
Now I have to purchase a new camera. I was not the only victim of them. Later found out from a professional photographer that this place is a very cheap (low quality) place. And another person’s mobile phone was also burned by them.
Now I have to bare my cost. If this information was available to anyone previously, I would have gone to somewhere else and save my camera.
Please forward this email to as many as you can. It may not be important you now. But keep in mind the name of the company (Durst Electronics). It will save somebody from them.
Durst the Worst!
okunta hena gahanna one. okunge hati danaganna oya name eka dannama one.
wade urgent kiyala danagaththama , salli thiyenawa kiyala danagaththama mun gana kapanawa.
camerawak athule bombayak set karala repair karanna munta denna one
mokakde machan cam ekata une ?
Guys.. You all can complaint to
Consumer Affairs Authority,
HEAD OFFICE
1st & 2nd floor,CWE Secretariet Building
27,Vauxhall Street,Colombo 02
GENERAL TEL.NO. (011) 2445897/2393577/2393495
HOT LINE : (011) 313 4446-8
FAX NO. (011) 2399148/2321696
EMAIL [email protected]
Click here to view your View the Consumer Rights
Consumer Affairs Authority,
HEAD OFFICE
1st & 2nd floor,CWE Secretariet Building
27,Vauxhall Street,Colombo 02
GENERAL TEL.NO. (011) 2445897/2393577/2393495
HOT LINE : (011) 313 4446-8
FAX NO. (011) 2399148/2321696
EMAIL [email protected]
Click here to view your View the Consumer Rights
No Machang, 1st one i got from e-mail and i post to EK for ur guys protection & 2nd one actually happened to me..
I had given a lens to repair, and they said it will cost at most 2,000 to repair and when I came to collect they asked for 6,000 grand.. this is ridiculous as I got my lens for 10,000... and they didn't need to put any parts to it, was just to clean it and paste to top plastic piece..
