virus guard help

[mercury]

does any one know how to neutralized virus's in kaspersky 2011. my neutralized button is not working when i clicked that

 

[mercury]

ko kavuruth naddo???????????????/

 

[nadimal]

auto delete karanawa ne ban
naththan quarantine karanna kiyala athi

 

[mercury]

when i click the neutralize button nothing happens. does any one know how to restore kaspersky without effecting the license.

 

[SAMEECEB]

Is it cracked or paid..?