#Dialog #Axiata , Guys Please take this seriously ,Please give a consistent speed internet connectivity to the 4G Broadband Customers , for the amount that they are paying.
I have reported numerous time about this to Customer Service but still haven't got a proper response from them. They are asking to clean the sim card , restart the router and I'm really fed up with them.
If you can't provide a services up to a satisfactory level to the existing customers , please at least don't try to increase your customer base without properly optimizing your infrastructure.
You guys are saying that Future is today but what I can say is that you guys are not even near to that.
P.S.
This is the latest response that I got from them, I could not understand how they can close the ticket without even properly resolving it.....
''"Dear Customer, Your Service Request 2-0003026412 is closed. You may experience a browsing slowness issue in Dialog Home Broadband Service.
Our technical teams are working to minimize service interruptions soon.
We apologies for any inconvenience caused. We are committed to providing a high quality broadband network service Thanking you Dialog Axiata.""
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