ඩකෙ පයලොග් (Dialog)

JohnSnow

Well-known member
  • Mar 17, 2017
    6,490
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    Munge speed eka speedtest ekata tynwa. Eyh download krnna gyama kb ganan enne. Katada mun me boruwa karanne?
     

    TechnWeb

    Well-known member
  • Dec 28, 2011
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    usersla wadi athi. corona nisa godak un gewal wala. zoom etc.

    Munge speed eka speedtest ekata tynwa. Eyh download krnna gyama kb ganan enne. Katada mun me boruwa karanne?
    oka mobitel eketh ehemai bn. lankawe isp la speedtest cache karanawa speed wadiyen penna
    ------ Post added on May 7, 2021 at 10:46 PM
     
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    vito

    Well-known member
  • May 5, 2008
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    අදාළ නෑ නේ
    usersla wadi athi. corona nisa godak un gewal wala. zoom etc.


    oka mobitel eketh ehemai bn. lankawe isp la speedtest cache karanawa speed wadiyen penna
    ------ Post added on May 7, 2021 at 10:46 PM
    this could be the issue
    I remember during shutdown periods last year dialog services were horrible
    had a dongle I was using and it was continuously disconnecting and sometimes shows no signal strength what so ever and the same was happening with the phones
    hope they would do more to improve their services, considering they never delay the bill they send each month :lol::lol::lol:
     
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    kav4

    Active member
  • Feb 20, 2008
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    #Dialog #Axiata , Guys Please take this seriously ,Please give a consistent speed internet connectivity to the 4G Broadband Customers , for the amount that they are paying.
    I have reported numerous time about this to Customer Service but still haven't got a proper response from them. They are asking to clean the sim card , restart the router and I'm really fed up with them.
    If you can't provide a services up to a satisfactory level to the existing customers , please at least don't try to increase your customer base without properly optimizing your infrastructure.
    You guys are saying that Future is today but what I can say is that you guys are not even near to that.

    P.S.

    This is the latest response that I got from them, I could not understand how they can close the ticket without even properly resolving it.....

    ''"Dear Customer, Your Service Request 2-0003026412 is closed. You may experience a browsing slowness issue in Dialog Home Broadband Service.
    Our technical teams are working to minimize service interruptions soon.
    We apologies for any inconvenience caused. We are committed to providing a high quality broadband network service Thanking you Dialog Axiata.""

    View attachment 123777
    TRC එකට complaint. එකක් දාන්න. මම SLT එක ගැන complain කරල සතියකින් වැඩේ කෙරුන. සමාව ඉල්ලල SLT එකෙන් ලියුමකුත් ආව.
     

    isurutmv

    Well-known member
  • May 1, 2013
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    Gampaha
    ow bn matath unta kiyalama epa wela gihin SLT ekak aran awa dialog full signal thibilath dan enne speed eka 2-3 wage max SLT eke kanu dekak thibbath 30-40 wage enawa
     
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    meeka

    Well-known member
  • Oct 1, 2008
    4,435
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    වෙනදා මට 70Mbps පැනලා ආවා. දැන් 6-7
    තූ නොදකින්

    ow bn matath unta kiyalama epa wela gihin SLT ekak aran awa dialog full signal thibilath dan enne speed eka 2-3 wage max SLT eke kanu dekak thibbath 30-40 wage enawa

    same prolem for me. kalin 30mbps panala awa. dan enne 6-8mbps night data time eke itath wadiya slow. lagakadi idan mehema une. :confused2:
     

    kaputa

    Junior member
  • Jan 7, 2007
    130
    4
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    Matath oya dema Tama. Kalin hodata wada Kala. Dan maseka witara idan stable connection ekak enne na. Hodama wade Ra 12 passe ita wada slow. Complaints 5 k witara damma. Tama Hari Naha. Adarsh Inge ekek Katha karala team ekak ewannam kiwa. Inge infrastructure eka hadanne natiwa boruwata gewal walata awilla yanawa haduwa kiyala. Ada Mata ude Katha karala kiyanawa tower eke issue ekak tibba . Dan Hari kiyala. Mama kiwa Eth ticket eka close nokara apahu dawakin call karanna kiyala. E welawe mama router eke speed eka check Kara. Down 29mpbs, up 1.5 Mbps. Man ita passe mobile 4g speed eka check Kara. Eke down 45mbps up 6mbps. Eka dakkama hituna mona reddakata Salli gewan WiFi pawichchi karanawada kiyala.
    Screenshot_2021-05-08-11-00-00-948_org.zwanoo.android.speedtest.jpg
    Screenshot_2021-05-08-10-59-14-772_org.zwanoo.android.speedtest.jpg
     

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    • Screenshot_2021-05-08-10-59-14-772_org.zwanoo.android.speedtest.jpg
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