ADSL keeps disconnecting

nibm_harry

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Jan 3, 2008
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Kiribathgoda
I have a SLT ADSL line and it keeps disconnecting very often....sometimes when it disconnects my computer restarts as well....SLT told me to change the modem...I did, but it didn't help either...The constant disconnections have busted my OS as well....Does anyone have/had this problem ??? any help is greatly appriciated !!!!
Thanks to all those who help !!!!!:love:

Note 1 : I use a splitter too
Note 2 : No power issue from my computer I think, I use a Defender Tejus UPS
 
Last edited:

4keven4

Well-known member
  • May 31, 2007
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    machan lemme suggest u a solution
    dude use ROUTER instead of a MODEM...
    modem hena chater...
    router ekak thibbama machine eke on karanakotama
    adsl connect wela
    dial kara kara inna oneth na
     

    SaNDun

    Well-known member
  • May 4, 2006
    12,677
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    4keven4 said:
    machan lemme suggest u a solution
    dude use ROUTER instead of a MODEM...
    modem hena chater...
    router ekak thibbama machine eke on karanakotama
    adsl connect wela
    dial kara kara inna oneth na
    yeh its true..

    and some adsl modems/routers couldn't handle dsl signal properly in some areas.

    u better try different modems/routers
     

    kandyan

    Well-known member
  • Oct 1, 2006
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    Kandy
    Machan follow these steps.After this simple tests u cn find out wherz the problem.......

    01.Check ur phone line (May be thrz a loose connection or leak)



    02.Check the splitter (Make a call when u r using ur connection.If ur connection speed is slowing down simultaneously the problem is in ur Splitter or the Micro-filter)



    03.Check ur Micro-Filter (Micro filter is using for filte ur phone line band.U must use filter for optimal connection.If u r nt using MF,ur ADSL connection might get disconnecting continuously)



    04.Check ur UPS if u r using UPS protected ADSL line.(Sumtimes if u r using those two built-in safety ports in ur UPS,they might nt work properly.Therefore connect phone line directly to the modem if the modem hs fusible protection)



    05.Check ur modem cables(Cable with RJ11 Male port [Ethernet cable] or USB cable.Plz check ur cables.They might nt work properly if they r C grade or hand made cables)



    06.Check ur modem firmware (If latest firmware is available.Download and install it)



    07.Reset ur modem and re-config ur modem (Insert ur username,password and other settings)



    08.TCP/IP connection (If ur modem configurations shows that DSL connection works without an interruption,logically we cn think that the problem is in ur TCP/IP)



    09.Check ur Services (Sum tweaking softwares stop services to reduce memory usage bt those services might be interact with networking connections.U cn find services Control panel-> Administrtive Tools->Services)



    If problem is still there,plz ask sumone to bring laptop and a ADSL modem.After that, connect ur modem into Laptop (or desktop) check if that problem happens again do it vice versa (ur PC and the other modem)

    I hope these information would help u to solve ur problem.......
    Cheers......!