මචන් මම banggood site එකෙන් preorder එකක් දැම්ම කැමරාවක්. උන් මට පහල mail එක එවල තියනවා. පස්සේ මම උන්ට reply එකක් දැම්ම මට Expedited Shipping Service එකෙන් එවන්න කියල. මට මේකට තම කිසිම reply එකක් ආවේ නෑ. උන් ඕක ඒවාවිද? මම පලවෙනි පාරට තමයි banggood එකෙන් order එකක් දැම්මේ. මොකද උබලා හිතන්නේ මේ ගැන?
Dear Banggood customer,
Thank you for placing an order.
We regret to inform you that the item can't be shipped with the shipping method you chose due to some specific restrictions of the logistics carrier.
In order to provide a better service to you, we could help you:
-Change: Change the shipping method to EMS Express Mail Service/Expedited Shipping Service for free.
Regarding the delivery time of shipping methods , you could check it by going to "Help Center" - "Shipping" - "Shipping methods".
Here is the reference link : https://www.banggood.com/Popular-questions_hl70_at321
-Cancel: Cancel the whole order and arrange the full refund
Since we checked that your order did not purchase tariff insurance, please note that you are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. You can check more details about our tariff insurance as below link:https://www.banggood.com/Search_hl69_at650
We would appreciate if you could reply us in the next 7 days.
We will cancel your order and arrange the full refund if there is no response after 7 days.
Look forward to your reply. Thank you for your understanding in advance.
Best regards,
Banggood Team