DO NOT play YOUR Dialog BILL

chirantha7777

Member
Jan 23, 2009
806
48
0
Hello,

I just paid Rs. 5000 yesterday and my account balance read Rs. -1100/- (Bill process was last on 13/04) then today morning my bill was back up to Rs. 996/-. Either I took over Rs. 1000/- calls from 13 April to 18 April or the billing is wrong.

When I contacted Dialog they said the value currently shown is INCORRECT. Surpose I went and paid the Rs. 996... and when the balance came back to normal I would have over paid! This is the second time this happened to me! :growl: I have been using cell phones for the last 10 years (those days Cell Phones where Magic and Dialog didn't even exist).

The secret behind such incorrect amounts might be this.

When we over pay that is SOLID money to them... for example if they are stuck on paying a loan they temporaly over charge customers then customers pay the indicated value and guess what happens! Dialog took a SOLID money loan from customers.

The cusumer protection authority says they need a fax... but I don't have time to be writing these things... the funny part is... isn't anyone in the cusumer protection authority using Dialog? :rolleyes:

I told Dialog Customer Care that they should show "Bill is in processing" insted of showing a fake number...
 

cuteoz

Well-known member
  • Jan 29, 2009
    8,994
    1,548
    113
    well as usual dialog screwing up everyones bill mine too i just pay whateever whenever
     

    nokia_owner

    Member
    Apr 19, 2007
    1,297
    1
    0
    Tianjin,China
    Machan matath oka wuna mage billa 13th thibune 1250,eeta passe 16th balanakota 3350 ganak.Mama gewanna giye na.net eken online customer service chat giya.ahuwa,kiwwa gaana waradi kiyala.ithin gewan nathuwa beruna.
     

    scoobyy

    Junior member
  • May 26, 2007
    663
    21
    18
    Gedara
    Yeah machan...Matath theruna mun boruwata add karanawa wage.
    But customer care eke inna aya owa danna.Katapadamkaran kiyana ekak karan egollo.
     

    rudayas

    Well-known member
  • Apr 18, 2007
    4,932
    397
    83
    Rest in Peace
    mageth bill eka, eka eka welawata eka eka ganan pennanawanam thamai bt by da end of month eka hari yanawa niyama gaanata..
    hitapu gaman 1700 lu thawa welawaka 950 lu thawath welawaka 350 lu
    bt end of month 500 lu.ane manda ithin mama 500 gewanawa...