Thank you for the document provided and your cooperation.
However, the provided document is not among our acceptable address verification document types.
Acceptable address verification documents are:
- utility bills (for heating, electricity, water, cable, landline telephone, sewer, gas, etc.),
- an original printed statement from your financial institution (bank, credit/debit card, mortgage, insurance, investments – please note that we do not accept statements from purely online financial institutions),
- a signed and stamped letter from your financial institution confirming your account with them, your address, and your full name,
- any government-issued correspondence (including tax documents, court documents),
- your valid identity document, as long as it contains the address registered on your Skrill account.
Important requirements for address verification documents:
- The document should be issued within the last 90 days
- The full page of your document displaying all outer corners of the paper should be submitted.
- The document should contain your full name, current address and a document issue date. The issuing company’s name and logo should be visible.
- Тhe document should be submitted in a *.jpg, *.jpeg, *.bmp, *.gif, *.png or *.pdf file format.
- We cannot accept screenshots. Please submit a copy of the original document.
Please submit the requested document via Settings > Limits and Verification > Verify my account, where you will find our documents upload tool. |