Dialog Scam
Dialog is one of the leading Mobile service provider in Sri-Lanka.
I was really surprised at how low they stooped, they blatantly steal money.
My story in short:
After about a week of using Dialog MSP, I got a strange message from Gamesclub saying that I have been subscribed to their service and WILL be charged 20Rs daily + tax.
OK, 20 rupee is nothing BUT I never subscribed to any stupid games, they just subscribed me automatically.
I found Gamesclub page on the Dialog's official website and the only option to unsubscribe is to
"To unsubscribe please visit
www.gamesclub.mobi and click on the Unsubscribe link."
The web address did not work. Surprise! So they automatically subsribed me to some paid bullshit games service and left me no option to unsubscribe.
I went to their office in Hikkaduwa and they unsubscribed me from Gamesclub.
A week later I got another message from "MYTV": "You are subscribed to Gold Month Pack (auto-renewing) with 30 days validity. You will be charged 100.0 + tax"
Needless to say I have never subscribed to any bullshit TV. I do not watch TV. At all.
So now I got ripped off 100 rupees + tax with autorebill. Again no valid option to unsubscribe!
I went to their office again. I complained that I have been charged for a service I never subscribed to and have never used. They unsubscribed me from MYTV but refused to return me the money they've charged.
They told me that it must have been me subscribing and fogetting. Cmon guys I'm and IT specialist. Subscribed and forgot! Twice! GFO, to me this means stealing.
Yet they accepted my complaint and said that if they find out that the subscription was automatic they will get my money back. Haha, Santa Claus is real too.
To me the only thing I can do is NOT TO KEEP ANY MONEY on my number. And post this scam report so people know the thieves.
DO NOT KEEP any substantional money on your phone number. It will get stolen my Dialog. When you get subscribed, GO TO THEIR OFFICE AND COMPLAIN.
I can see their point though. A lot of tourists coume here for a week or two and buy local SIM. When they leave they just toss the SIM and forget about any remaining rupee. This money must seem safe for Dialog to take.
They just subscribe you to some daily package which will eventually eat your money to zero and then they will block your number and resell it to someone else.
Makes sense, right?
If you have any question or want proof of any kind(I still have all the messages) just call 0766976190