SLT Fiber connection Wifi not working

[cybershivanka]

I got SLT Fiber upgraded over my existing ADSL, They seem to be changed everything and u had to register for the portal again, they also revoked subscribed peotv channels too. I didnt subscribe them again though ( which is a good thing )

But i have internet connection setup, only work with LAN ports at the moment, i am unable to use Internet over the mobile phones and laptops. It wont show me the SSID i registered for wifi in WLAN settings. What else i could try to solve this my self ?

Pls help me guys, having this trouble since two days now. SLT customer support dont even record our support tickets, i've being calling them many times since two days... ( Shitty after sales service ). I've logged my 8th or 9th complaint again this morning and after few hours later another customer support lady told me the complaint i logged this morning havent updated to the system. But later this evening when i complained again, another lady told me previous complaint wasnt updated into system due to they direct contact the maintenance division of relevant area. ( which is Rathmalana, and this seem to be a Lie, normally if maintenance people attend some incident, they call and verify what the issue really is)

 

[hodakolla]

BUMPER

 

[asylum]

bump.

 

[Real Slim Shady]

First use the app to complain so you can complain by yourself. Calling 1212 fuckers won't do any good.

 

[cybershivanka]

Got this working on 8th, i took my router with me to the ratmalana branch and got it fixed. same day a technical division planned to attend my complaints and due to the all bad experiences i had i made the decision my self to go ther and get it fixed. they replaced the router.
I specifically asked them for the broadband password. If you are to get Fiber, do not forget to get all those things and i still have a feeling that router is not a good one, bcos they told me last time i had issues with wifi also due to some failure.