[SLT FTTH/Upgrade] Do I have to create a new account in vas portal?

[D34DM4U5]

Hey guys, I've upgraded to slt fiber and now my old credentials for copper connection dont seem to work anymore. I was not given any broadband username or password. Help is appreciated. Thank you.

 

[kitisit]

I think soon after the upgrade, your number changes and they do a number migration after that to your old number. Then it should work. Call customer care and ask about it.