Warning -- PC Assurance -- Unity plaza 2nd floor

madushankads

Well-known member
  • Mar 1, 2007
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    Guys he is saying that he purchased his laptop from Softlogic, who is a Dell authorized agent. Since it's out of warranty they have quoted him Rs.71,000.00 for the repair . 71k is a brand new laptop price.
    He went to PC assurance only to get it done for cheap.

    I am not sure the market price of his laptop but 71k replacement for a year or more old laptop is worthless.

    I know a person who has Softlogic Gold Support level on his office laptop. After a warranty replacement many screws were missing on the outside plastic parts. Not sure about inside.
    Same with warranty replacement of another Acer laptop of some other Acer dealer.
    I think most of these SL agents and unity plaza shops think laptops have unwanted screws that they should remove to save weight :P


    totally agreed bro...
     

    inyourface

    Member
    Apr 5, 2013
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    KOTTE
    WHY BLAME THE REPAIR TECH WHEN THE FAULT IS YOURS...

    MR. MAHINWHATEVER
    i know some guys have problem with repair centers in Sri Lanka but the main problem is why do you keep buying shitty cheap laptops in the first place. spend some time and cash find brands and models giving reliable performance. instead of going cheap laptops they are manufactured for one year performance only, it design that way to be discarded after one year that's a fact. that is why zero or very little amount taxes for laptop importing. you buy an hp and definitely you get overheating and south bridge issues just Google it and you can see AND IT CAN NOT BE SOLVED BY JUST CLEANING THE HEAT SINK (NOT HEATSING:rofl:) APPLYING THERMAL PASTE NEED TO REBALL THE CHIP- CHECK www.[B]tomshardware[/B].com/ SITE FOR INFO.

    and some idiots play high end games on laptops without realizing that most games overclock processor without your knowledge it heat the chips to dangerous levels and it goes bang damaging the layers of the pcb(motherboard) and then you expect the repair guys to perform miracles. once it fixed the same idiot goes and play games and videos on beds where fan ventilation get block and in couple of hours it break down again and blame others, you idiots take a stick and beat up your self first before bitching

    most of repair people are just learning they are fakes and some are pros (been in business for years) do you think a company can stay in business if they are fucking people for fun and to grab cash....

    think clearly buy a high end lap like alienware, battlestation or razor even asus zen, custom gaming laptops and if you can not afford it then service your cheap laptops every six months to avoid aggravation and tension

    DON'T BITCH ABOUT OTHERS, THE BLAME IS ON YOU FOR HAVING LOW IQ TO UNDERSTAND OR TO USE GOOGLE TO CHECK THE RELIABILITY OF LAPTOP BEFORE PURCHASE - MOST OF THE HP LAPTOPS IN SRI LANKA ARE RECALLED PRODUCTS FROM US AND EUROPE WHERE HP LOST THE CLASS ACTION SUIT AGAINST THEM. AND KNOW SOME ISSUES CAN NOT BE REPAIRED NO MATTER HOW PRO THE TECH IS, NEED TO REPLACE THE MOTHER BOARD, SO SPEND 45K PLUS IF YOU NEED BRAND NEW MOTHERBOARD

    PEACE AND LOVE

    :nerd:.....

    PS. GROW SOME BRAINS IDIOTS OR IF YOU CAN'T ASK SOME ONE WHO KNOWS......
     

    mahinthan5

    Member
    May 30, 2007
    41
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    Colombo
    MR. MAHINWHATEVER
    i know some guys have problem with repair centers in Sri Lanka but the main problem is why do you keep buying shitty cheap laptops in the first place. spend some time and cash find brands and models giving reliable performance. instead of going cheap laptops they are manufactured for one year performance only, it design that way to be discarded after one year that's a fact. that is why zero or very little amount taxes for laptop importing. you buy an hp and definitely you get overheating and south bridge issues just Google it and you can see AND IT CAN NOT BE SOLVED BY JUST CLEANING THE HEAT SINK (NOT HEATSING:rofl:) APPLYING THERMAL PASTE NEED TO REBALL THE CHIP- CHECK www.[B]tomshardware[/B].com/ SITE FOR INFO.

    and some idiots play high end games on laptops without realizing that most games overclock processor without your knowledge it heat the chips to dangerous levels and it goes bang damaging the layers of the pcb(motherboard) and then you expect the repair guys to perform miracles. once it fixed the same idiot goes and play games and videos on beds where fan ventilation get block and in couple of hours it break down again and blame others, you idiots take a stick and beat up your self first before bitching

    most of repair people are just learning they are fakes and some are pros (been in business for years) do you think a company can stay in business if they are fucking people for fun and to grab cash....

    think clearly buy a high end lap like alienware, battlestation or razor even asus zen, custom gaming laptops and if you can not afford it then service your cheap laptops every six months to avoid aggravation and tension

    DON'T BITCH ABOUT OTHERS, THE BLAME IS ON YOU FOR HAVING LOW IQ TO UNDERSTAND OR TO USE GOOGLE TO CHECK THE RELIABILITY OF LAPTOP BEFORE PURCHASE - MOST OF THE HP LAPTOPS IN SRI LANKA ARE RECALLED PRODUCTS FROM US AND EUROPE WHERE HP LOST THE CLASS ACTION SUIT AGAINST THEM. AND KNOW SOME ISSUES CAN NOT BE REPAIRED NO MATTER HOW PRO THE TECH IS, NEED TO REPLACE THE MOTHER BOARD, SO SPEND 45K PLUS IF YOU NEED BRAND NEW MOTHERBOARD

    PEACE AND LOVE

    :nerd:.....

    PS. GROW SOME BRAINS IDIOTS OR IF YOU CAN'T ASK SOME ONE WHO KNOWS......

    I think your are the owner of that shitty place or some other shitty shop near that.

    Friends never ever give your PC / Notbook to unity plaza for repair. It is better you do it yourself if you can't afford proper places
     

    inyourface

    Member
    Apr 5, 2013
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    0
    KOTTE
    I AM AN EXPATRIATE AND... JUST A GUY WHO GOT SCREWED BY HP AND DELL AND I READ AND GOT WISE NOW I USE AND APPLE AND NO HAZEL. I DON'T BLAME THE TECHS I BLAME THE COMPANIES WHO MANUFACTURE SODDY ITEMS. I WENT TO PC ASSURANCE FOR MY CHARGER ONCE AND THEY GAVE ME A YEAR WARRANTY WHICH NO ONE ELSE DID AND THEY WERE OK I THINK, SO I THINK MAY BE YOU GOT SOME OTHER BEEF WITH THEM OTHER THAN LAPTOP ISSUE

    RIP

    PEACE AND LOVE:nerd:

    FRIENDS DON'T BUY CHEAP LAPTOPS AND THEN MAY BE YOU DON'T HAVE TO GO TO TECHS AND GET YOUR PANTIES IN A BUNCH.....
     

    mahinthan5

    Member
    May 30, 2007
    41
    2
    0
    Colombo
    I AM AN EXPATRIATE AND... JUST A GUY WHO GOT SCREWED BY HP AND DELL AND I READ AND GOT WISE NOW I USE AND APPLE AND NO HAZEL. I DON'T BLAME THE TECHS I BLAME THE COMPANIES WHO MANUFACTURE SODDY ITEMS. I WENT TO PC ASSURANCE FOR MY CHARGER ONCE AND THEY GAVE ME A YEAR WARRANTY WHICH NO ONE ELSE DID AND THEY WERE OK I THINK, SO I THINK MAY BE YOU GOT SOME OTHER BEEF WITH THEM OTHER THAN LAPTOP ISSUE

    RIP

    PEACE AND LOVE:nerd:

    FRIENDS DON'T BUY CHEAP LAPTOPS AND THEN MAY BE YOU DON'T HAVE TO GO TO TECHS AND GET YOUR PANTIES IN A BUNCH.....

    Why can't you turn off caps lock in apple? :rofl:
    Any one can give warranty. You will see reality when claiming.
    I don't have any personal issues with them.. Just enlightening people.
     
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    Appuham"e"

    Well-known member
  • Jan 3, 2011
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    New Zealand
    mcho listen to this,,,, in 2011 I went to same place as you did and they gave me big promises to repair my laptop for very competitive price. So I agreed with them and signed the papers which says I have to pay Rs. 2000 if I want collect the goods before the repair is done. So I informed them I am leaving the country in 4 weeks, whatever is to be done has to be done in 4 weeks. so they agreed too. Until 3rd weeks no contact at all, in 4th week I visited them, they even didn't know where the lap is. Finally I found out it is at repair center which is in somewhere close to battaramulla. So I went there, you wont believe this, it is not a repair center it is just a house with some dumb cunts who playing around with your valuables. People who were in there looks like carpenters to me, no professionalism at all. All they have done was stick their fricking stickers every where on my lap. they denied to handover my laptop without 2000 rupee and gave me all those bullshit that his boss ordered some chips from hong kong. I managed to get the number of this "so called" BOSS and called him. he is from kandy, told him fuck you and have a nice day. next instance they handed over my lap without 2000 rupee. after that I flew back to nz and got that repaired, they even have touched my screen with finger tips so i had to replace that too. NEVER EVER EVER EVER GO THERE. :angry::angry::angry::angry::angry::angry:
     

    raspi

    Member
    Mar 5, 2012
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    and some idiots play high end games on laptops without realizing that most games overclock processor without your knowledge it heat the chips to dangerous levels and it goes bang damaging the layers of the pcb(motherboard) and then you expect the repair guys to perform miracles. once it fixed the same idiot goes and play games and videos on beds where fan ventilation get block and in couple of hours it break down again and blame others, you idiots take a stick and beat up your self first before bitching

    that's not true all processors will shutdown if they heat up to dangers levels. It wouldn't damage the motherboard but pc will crash or reboot.

    trouble with unityplaza is full of scammers. I been their few times, every time if you act like you dont know they will try and scam you.

    It's a shame I used to like unity plaza I bought my 1st PC parts their.
     
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    CoolMan88

    Well-known member
  • Dec 27, 2012
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    I gave my old laptop to them in 2011 due to a motherboard failure. Lanka Laptop gave me a quatation to the motherboard replacement for 18000. PC Assurance people promised me to repair motherboard for less than 5000.(I can't remember the exact amount.) SO I gave it to them. I checked its status frequently but I felt that there is no improvement. It was very difficult to meet their so called "Boss". But there were a good person who can talk with. I can't remember his name. Every time I went to check my laptop, they were waiting for the arrival of so called "chips". Once they told that they have replaced its chip but It went burn. So they ordered again.
    After few days I cancelled order and took my laptop by paying about Rs.750(diagnostic fee). There were two rams installed on my laptop. Only one was there when I checked it at my home. Also lots of screws were missing.
    That laptop was a gift for me from the relative who lives abroad. There were no international warranty. So I had no option. Finally I gave up that laptop and bought a new one and gave its working parts to my friends who needed them.
    Is there any reliable place to repair laptop for a fair amount?
     

    raspi

    Member
    Mar 5, 2012
    160
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    0
    I gave my old laptop to them in 2011 due to a motherboard failure. Lanka Laptop gave me a quatation to the motherboard replacement for 18000. PC Assurance people promised me to repair motherboard for less than 5000.(I can't remember the exact amount.) SO I gave it to them. I checked its status frequently but I felt that there is no improvement. It was very difficult to meet their so called "Boss". But there were a good person who can talk with. I can't remember his name. Every time I went to check my laptop, they were waiting for the arrival of so called "chips". Once they told that they have replaced its chip but It went burn. So they ordered again.
    After few days I cancelled order and took my laptop by paying about Rs.750(diagnostic fee). There were two rams installed on my laptop. Only one was there when I checked it at my home. Also lots of screws were missing.
    That laptop was a gift for me from the relative who lives abroad. There were no international warranty. So I had no option. Finally I gave up that laptop and bought a new one and gave its working parts to my friends who needed them.
    Is there any reliable place to repair laptop for a fair amount?

    no, you can search for the service manual and do it your self. service manual will have step by step instruction some time youtube will have it as well. Ordering the part might be tricky. try the US or UK website for similar laptop with faulty screen etc and use the parts. you can even sell ur old hard drive/memory back to unity plaza

    see this is how I fixed my old IBM t41 laptop http://tim.id.au/laptops/lenovo/thinkpad t40 t40p t41 t41p t42 t42p.pdf just googled t41 service manual
     

    SLmaare

    Member
    Oct 1, 2013
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    Kandy
    ane manda bun.comment okkoma nan read kare na.but bun oye kaala thiyena katte hatiyatai ,time eke widihatai oke self repair karagaththanan oita wadiya hondai.

    babaa wage care karanna gihamane oye awul.podi kaalak(some plastice parts screwd) kadunath paadu na bun apima repair karagathahama.mage lap eka mama 2year warrentya iwara wennath kalin thaniyama galewuwe.youtube thiya melo reddak na.(my laptop model wasnt in youtube,so i had to figure it on my own) :D habai 1st time 3 hours withara giya screws hoyanna.but paadu nane bun week 2k withra katta kanwata wadiya.

    laptop ekak qwma smaharu patta bayai.eka e wunta maha deyak newei.aran thiyagainin tool box ekak.

    PULUWAN EWUN THAMUNMA REAPIR KARAGANILLA.eka thmai kiyanna thiyenne mata.
     

    Radical78

    Well-known member
  • Mar 12, 2010
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    Searching..........
    මටත් මේ වගේ සීන් එකක් වෙනවා මේ දවස් වල..
    මුන් කැරි බොරු කියන්නේ..
    මුන් කියන කතාව මුන්ටම මතක නැහැ..
     

    Radical78

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  • Mar 12, 2010
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    Searching..........
    I had the same problem, I scolded them several times,
    after 2 1/2 months they repaired it. but these people even dont know how to talk to customers.
    very bad service.
    Please someone recommend us a good place to repair a lap or tab
    why cant these people give a good service for what they are earning