Many companies from the UK and also Europe and the US have established relations with Sri Lanka, whether it be working with a Sri Lankan company in an outsourcing capacity or setting up their own operations in major Sri Lankan cities.
Sri Lanka has around 300 companies present within the IT-BPO market. Some of these include: HSBC, Aviva, Microsoft, Motorola, Industrial & Financial Systems (IFS), Amba Research, RR Donnelley, LegalBase WNS, Quattro, Virtusa, MphasiS, eCollege, Valista, Millennium Information Technology, Innodata Isogen and Stax
In the past year itself?
- Tellida started operations in Sri Lanka in 2012 with solutions that address core operational areas of Finance & Accounting and Legal and Contact Centre Domains for companies in UK, Australia and Singapore
- Pearson undertakes offshoring operations of UK publisher and education company Pearson in Sri Lanka
- Virtusa, which was named Named One of Britain’s Top Employers for Second Year in a Row, , created a virtual archive website to enable public access to historic records and images from Network Rail the owner and operator of Britain's railway infrastructure
- Colombo-based Millennium Information Technologies delivers trading, order routing, surveillance and depository solutions to many of the world's leading stock exchanges, broker-dealers, and regulators. The company is a wholly owned subsidiary of the London Stock Exchange Group
- 99X Technology with its offices in Norway, became the first-ever Software Company in Sri Lanka to win the prestigious Arch of Europe Gold Award for Quality and Technology
- RR Donnelley opened its second facility in Colombo
- Aegis Services Lanka in partnership with a leading telecom headquartered in India, moved to 228 seats
- HSBC now has a team of over 2100 growing 800 more heads from last year and started support of HSBC Securities Services’
- WSO2 positioned in the “Visionaries” Quadrant of three new Magic Quadrant reports published by Gartner supplies Open-Source enterprise service by used by eBay. Clients include BBC, BP, Fidelity Investments and Volvo
- With India’s manpower costs rising 10-20 percent per annum, Indian outsource service providers are currently looking to Sri Lanka to provide extra capabilities. Indian based companies with operations in Sri Lanka include Genpact, WIPRO, TCS, FirstSource, Aegis, MphasiS, Quattro and WNS Global Services (Hi ETCA
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- MphasiS, Hewlett-Packard subsidiary, established a global delivery center in Sri Lanka in 2012 and plans to employ 2000 people by 2013
- WNS, is a global BPO leader, delivers data and multilingual voice support to a leading UK insurance company, UK government agencies and banking and finance firms
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