1. The worst customer care - Stuff acts like 'Sampath' is the only band in the island. Provides very disregardful service even in the quite(less busy) times.
2. Very unprofessional - Mostly the stuff behaves like school kids, they keep customers waiting to chat and make jokes with each other even the customers are right in front of them.
In the bottom line, by comparing to the State Owned banks like BOC, I wont be recommending anyone Sampath.
PS: I am telling this with my recent experience. I only went there to open an account, just image how it would be if I went to applied for a loan....