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Dialog Customer Care Sucks

C-RKZZ

C-RKZZ

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Jul 20, 2008
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urajdrlk said:
Macho....mamath Tigo use kalaa....Mobitel use kalaa...Hutch use kalaa....Dialog use karanawaa......hamogema service ganath dannawaa....but.....kiyana widihata wada naa....but....lankaweee hodama company eka kiyana ekee....meekee thiyena hora ubala danne nathi ekai aula.....akai mehema danuwath karannee......:D

Dialog 3G gana nam katha karala wadak na. 3G hodama Mobitel wala....:lol:

GPRS and SMS walata hodama Tigo. Hutch gana nam man mukuth kiyanne naa...coz...aka thawama patan gaththa thanamai....:P

Dialog eka apita hora karana widi kihipayakma have.... :angry:

Specially....post paid walata thamai...un hodatama hora karannee.....:eek:

Maawa gonaata andalaa...my militory package eka hareuwaa...blaster walata.... :sorry:

Man package change karanna kalin ahuwaa.....magee kohomath....within group (Army) calls free (outgoin)...meewa count wenawada kiyalaa....man blaster change kalahama mata free labena 1000min walata......mun kiuwaa...awaa count wenne naa kiyalaaa.....but...dan kiyanawaa....awath count wenawalu......:(

Man meeka complain kalaa....dan month ekakatath wadie....thawama kisima reply ekak naaa....ahana ahana hama dawasema......mun kiyannee.....a complain eka ungee relevent department ekee processing kiyalai........meewa katha wada......dialog ekee..........!!!:angry:
Click to expand...

uba kiyana kathaweth aththak thiyenawa... dialog eke samahara agentsla customers lawa gonata andala wikunanawa... api ewa hodata hoyala balala denaganna one.. charges walath hidden charges thiyenawa.. but anith ewata compare karaddi mata athi una ath dekeem thamai mama kalin kivwe
 
amilajohn

amilajohn

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Jul 15, 2006
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urajdrlk said:
Macho....mamath Tigo use kalaa....Mobitel use kalaa...Hutch use kalaa....Dialog use karanawaa......hamogema service ganath dannawaa....but.....kiyana widihata wada naa....but....lankaweee hodama company eka kiyana ekee....meekee thiyena hora ubala danne nathi ekai aula.....akai mehema danuwath karannee......:D

Dialog 3G gana nam katha karala wadak na. 3G hodama Mobitel wala....:lol:

GPRS and SMS walata hodama Tigo. Hutch gana nam man mukuth kiyanne naa...coz...aka thawama patan gaththa thanamai....:P

Dialog eka apita hora karana widi kihipayakma have.... :angry:

Specially....post paid walata thamai...un hodatama hora karannee.....:eek:

Maawa gonaata andalaa...my militory package eka hareuwaa...blaster walata.... :sorry:

Man package change karanna kalin ahuwaa.....magee kohomath....within group (Army) calls free (outgoin)...meewa count wenawada kiyalaa....man blaster change kalahama mata free labena 1000min walata......mun kiuwaa...awaa count wenne naa kiyalaaa.....but...dan kiyanawaa....awath count wenawalu......:(

Man meeka complain kalaa....dan month ekakatath wadie....thawama kisima reply ekak naaa....ahana ahana hama dawasema......mun kiyannee.....a complain eka ungee relevent department ekee processing kiyalai........meewa katha wada......dialog ekee..........!!!:angry:
Click to expand...

its very clear that what u have is a personal proble with Dialog.... Dialog1n balen packege maru karan na ne... Kamathinam use karanna puluwan nathnam wena1kata yanna puluwan. Anika uba oya kiyana blaster1e within the group outgoing kathawa clearly dala thiyenawa packege detailwala.


In the other hand u r questioning whether what Dialog doing is ethical.... Then what about u? Is it ethical for u to use Army package which is given with lower rates to forces ?
 
lasanka

lasanka

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whats the problem with ppl.. does dialog force anyone to change packages???
If u wanna get really low rates u have to pay and change whats wrong with that??? its not some charity service.... the problem is everyone here likes to think they deserve everythin like its falling from the sky...
wierd!
 
C-RKZZ

C-RKZZ

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Jul 20, 2008
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Colombo
amilajohn said:
its very clear that what u have is a personal proble with Dialog.... Dialog1n balen packege maru karan na ne... Kamathinam use karanna puluwan nathnam wena1kata yanna puluwan. Anika uba oya kiyana blaster1e within the group outgoing kathawa clearly dala thiyenawa packege detailwala.


In the other hand u r questioning whether what Dialog doing is ethical.... Then what about u? Is it ethical for u to use Army package which is given with lower rates to forces ?
Click to expand...

totally agreed. they won't force u to use dialog na. u got the freedom. :yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes::yes:
 
shan_n95

shan_n95

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urajdrlk said:
මට හිතෙන හැටියට මේ අයට ලෙඩ දෙකක් තියනවා. :angry:

ලොකුම ලෙඩේ තමයි ‘මම පොර, පාරිහෝගිකයා මෝඩයා’ කියන මානසිකත්වය. ඒ මානසිකත්වයේ ඉඳන්, පාරිහෝගික ප්රශ්න වලට ඇහුම්කන් දෙනවා වෙනුවට තමන් දන්න උත්තරය කියන, කරන එක තමයි ඒ අය දන්න එකම විසඳුම. :confused:

දෙවැනි එක තමයි තමන්ගේ job description මොකක්ද කියලා දන්නෙ නැති එක. ප්රශ්නයක් අරගෙන එන පාරිහෝගිකයන් නිසා තමන්ගේ බඩවියත රැකෙන බව අමතක කරලා, ඒ මිනිස්සුන්ට අලි උණ පෙන්නන මේ අය ‘බීරි අලි’ම තමයි. :lol:

මම මගේ Dialog සහ Tigo දුරකථන දෙකම අරගෙන ලංකාවේ නොයෙක් තැන්වලට ගිහින් තියෙනවා. කථාව ඇත්ත. ඒ කියන්නේ Tigo ජාලය 100% EDGE. ඩයලොග් කොළඹට EDGE, ගමට කැකිරි.:(

තව කියන්න ඕනෑ, ඩයලොග් 3G තියෙන්නේ එළිමහනේ විතරයි! ගොඩනැගිල්ලක්, එහෙම නැත්නම් ගෙයක් ඇතුළට ගිය හැටියෙම 3G නැහැ. සමහර විට උස ගොඩනැගිල්ලක ඇතුළේ ඇති. :sorry:

කොහොම නමුත් මේ වාගේ ඇස්බැන්දුම් වැඩ අන්තිම කැතයි. :eek:

Dialog can’t deliver what it promises. :P

Elakiri ekee kattiyata Dialog GSM gana thiyena athdakeem monawada.....?? Api mee gana kathaa karamuda.....?? ;)
Click to expand...

machn man dialoglage customer care eka tharam ekak kohewath dakala na..man mage dtv eka up set welaa eka cl ekai dunne....eyala gedarata awilla hadala denakanma dialog eken mata kathaakarala okkoma dtails dunna.mata dialog ekata kathaakaranna ona wunee naa..eyala mata kathaa karala okkoma settle kala...anika machn ai oya customer care ekata kathaa karanne..ekko dannathi deyak ahaganna.nattan oyata karaganna bari.eth dialog eke ayata karanna puluwan wadak karaganna..ithin ethakota dialog eke aya apita wada ugath aya thamaa.man kiyanne ee field ekn.mokada oyata danuma thibbath karaganna bari wada kotasak thienawane dialog company eke ayata witharak karanna puluwan.......

machn tigo gananan kathaa karanna epaa..mokada man mage yaaluwekkge wadakata tigo ekata cl kalaa..wiswaasa karanawanan wiswaasa karapan 10 sareekata wadaa cl kalaa..ekekwath issuwe naa:shocked:
 
lasanka

lasanka

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shan_n95 said:

machn man dialoglage customer care eka tharam ekak kohewath dakala na..man mage dtv eka up set welaa eka cl ekai dunne....eyala gedarata awilla hadala denakanma dialog eken mata kathaakarala okkoma dtails dunna.mata dialog ekata kathaakaranna ona wunee naa..eyala mata kathaa karala okkoma settle kala...anika machn ai oya customer care ekata kathaa karanne..ekko dannathi deyak ahaganna.nattan oyata karaganna bari.eth dialog eke ayata karanna puluwan wadak karaganna..ithin ethakota dialog eke aya apita wada ugath aya thamaa.man kiyanne ee field ekn.mokada oyata danuma thibbath karaganna bari wada kotasak thienawane dialog company eke ayata witharak karanna puluwan.......

machn tigo gananan kathaa karanna epaa..mokada man mage yaaluwekkge wadakata tigo ekata cl kalaa..wiswaasa karanawanan wiswaasa karapan 10 sareekata wadaa cl kalaa..ekekwath issuwe naa:shocked:
Click to expand...
they didnt answer it at alll???????? :O thats lousy.. then again cant expect too much from tigo ne??
check this out.. mama dtv tikak adu package ekak use kerakera hitiye... ape thaththa thama oke match tika ehema balanne.. mae langadi thaththa kiuwa full package ekata convert keranna movie channels okkomath ekka.. 1 call ekai dunne ewelema ativate kerala dunna. a wageema mama denan hitiye na movie channels walata aluth decoder ekak denawa kiyala (upgrading HBO and star movies soon to Mpeg-4) . Dtv customer care eken ma mata kiuwa mehema aluth decoder ekak denava movie channels walata request ekak daannam kiyala. a wagema 2 days walin eka avith set kerala dunno.. kiseema prashnayak na . den penavidiyata okkoma channels quality wedi wage! :D
 
shan_n95

shan_n95

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Feb 10, 2008
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lasanka said:
they didnt answer it at alll???????? :O thats lousy.. then again cant expect too much from tigo ne??
check this out.. mama dtv tikak adu package ekak use kerakera hitiye... ape thaththa thama oke match tika ehema balanne.. mae langadi thaththa kiuwa full package ekata convert keranna movie channels okkomath ekka.. 1 call ekai dunne ewelema ativate kerala dunna. a wageema mama denan hitiye na movie channels walata aluth decoder ekak denawa kiyala (upgrading HBO and star movies soon to Mpeg-4) . Dtv customer care eken ma mata kiuwa mehema aluth decoder ekak denava movie channels walata request ekak daannam kiyala. a wagema 2 days walin eka avith set kerala dunno.. kiseema prashnayak na . den penavidiyata okkoma channels quality wedi wage! :D
Click to expand...

ekane kianne...service ekanan kiyala wadak naa.eth dialog walata kapilla daana ayata hithenne eka maha jaraaservice ekak kiyala..:D..apitath aluth decorder eka hambunaaaa:cool:..maxxa quality:)
 
lasanka

lasanka

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shan_n95 said:
ekane kianne...service ekanan kiyala wadak naa.eth dialog walata kapilla daana ayata hithenne eka maha jaraaservice ekak kiyala..:D..apitath aluth decorder eka hambunaaaa:cool:..maxxa quality:)
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yea man! the quality is awesome..
and i dun have to mention the mobile customer care.. there isnt a prob they havent been able to solve.. and even if there is they explain y and its always an easy process!
 
urajdrlk

urajdrlk

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  • Jul 6, 2006
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    Inside Your Laptop ;)
    Man kathaa karannee Dialog Mobile cus care ganai lamainee.....NOT DTV cus care.....anyway...wimax cus care ekath charter bawa nam know.....un hena kammali jaathiyak...torent baanna denne naa bawa un danne naa......??
     
    gayancc

    gayancc

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  • Sep 8, 2007
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    my lap
    100% pitaratata yaawata wada keeyak hari lankawata enna api wage mobitel used karanna malayasiyawata ape rate salli giya kiyala apita sethk wenne nene

    anika dan mobitel UPAHARA th thiyanawane
     

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