Dialog Customer Care Sucks

[champi123]

what is this font ??????

 

[eroshana]

Dialog Eka Matat oyawade kala .. Dan mama use karanne mobitel.. Gatta dawase idalama all incomming free.. Mama dialog 05 years Use karala mata dunne.. Only 05 Minutes witarai..

 

[gayancc]

wkane mobitel mula idanma outgoinuth free denawane

 

[BUA]

DIALOG - USELESS CUSTOMER CARE SERVICE ! !

absolutely truth, i have also suffered with same kind of shit on last infotel exhibition on last month @ BMICH. these was a promotion for broad band connections from dialog @ the exhibition and the promotion has been done by the employees of the d'log. I must say these buggers didn't provide the Information or necessary explanations for the people who realy interested on this product. I just wonder thses buggers has a clue about the concept call CRM. lots of buggers were browsing the internet and chatting by the telephones apart from doing the job that they have assigned in that location. I have noticed whenever such a person asked some question from a dialog bugger, that bugger answering them by spending 2-3 words without even looking the face of the customer........thats is the Customer Relationship of bloody D'log team. when comparing to this bloody d'log the service of SLT-MOBITEL was absolutely great.....

I must say dont be fooled on any service of Dialog. Because there after sale service is damn in poor and although they try to indicate some discounts by nice by nice commercials @ the end of the day u will receive a thundering amount with a fancy invoice..

 

[buraa]

 

[rukshankb]

absolutely truth, i have also suffered with same kind of shit on last infotel exhibition on last month @ BMICH. these was a promotion for broad band connections from dialog @ the exhibition and the promotion has been done by the employees of the d'log. I must say these buggers didn't provide the Information or necessary explanations for the people who realy interested on this product. I just wonder thses buggers has a clue about the concept call CRM. lots of buggers were browsing the internet and chatting by the telephones apart from doing the job that they have assigned in that location. I have noticed whenever such a person asked some question from a dialog bugger, that bugger answering them by spending 2-3 words without even looking the face of the customer........thats is the Customer Relationship of bloody D'log team. when comparing to this bloody d'log the service of SLT-MOBITEL was absolutely great.....

I must say dont be fooled on any service of Dialog. Because there after sale service is damn in poor and although they try to indicate some discounts by nice by nice commercials @ the end of the day u will receive a thundering amount with a fancy invoice..

because our people don't care about the quality ne machan, they consider about only the brand name.

 

[blood_brotha]

api prepaid ne

mamath pre paid..mama langadi mehe arcade ekata giya sim eke podi wadakata..paya baagayak polimey(line) eke inda una

 

[blood_brotha]

absolutely truth, i have also suffered with same kind of shit on last infotel exhibition on last month @ BMICH. these was a promotion for broad band connections from dialog @ the exhibition and the promotion has been done by the employees of the d'log. I must say these buggers didn't provide the Information or necessary explanations for the people who realy interested on this product. I just wonder thses buggers has a clue about the concept call CRM. lots of buggers were browsing the internet and chatting by the telephones apart from doing the job that they have assigned in that location. I have noticed whenever such a person asked some question from a dialog bugger, that bugger answering them by spending 2-3 words without even looking the face of the customer........thats is the Customer Relationship of bloody D'log team. when comparing to this bloody d'log the service of SLT-MOBITEL was absolutely great.....

I must say dont be fooled on any service of Dialog. Because there after sale service is damn in poor and although they try to indicate some discounts by nice by nice commercials @ the end of the day u will receive a thundering amount with a fancy invoice..

well i see this in mobitel too..i went to the mobitel place here with my mom to get her Upahara sim.. it was like we dont pay for thse stuff.its like they do it for free..frikin idiots..i guess this happens when u get pretty good business..well only in sri lanka

 

[funkoluwa]

when it comes to customer care i personally think dialog is d leading among d other telecommunication companies even if u scold dem deyll keep quiet n still say sir 4 u, try it if u dont believe me

 

[urajdrlk]

Cus care ekak kiyannee ehema thamai....api bannoth ahan enna onaa....aka onaama cus care ekaka hati.....but....problem eka wenne...mungee (dialog) cus care ekee enna aya...problem ekakata hari wisadumak nodee....thamunta hithena hithena deee kiyana ekai.....

Always...they try to prove...our phone fault.....not their fault........!!!

 

[sherlock]

mata epa una

 

[urajdrlk]

Sherlock ta monawada epaa uneee.....?? Cus care da Dialog....?? Mata nam epaama epaama epaa welaa enneee un.....gon harak.....

 

[urajdrlk]

Ai mechchara moooda yakku tikak Dialog cus care ekee ennee...ahana deyata newei answer karannee...samahara eun...api monawahari kiuwahama...aka piligannema naaa......un kiyana eka thamai always hari kiyalaa hihteee....useless idiots.....

 

[icepack]

Mage xprnce wala hetiyata hondama cus care dialog.
man ona taram kata karala tiyenawa.
prasna wisandagenat tiye.

tawa ona taram udaharana dennam.

man dan masayak tisse try karanawa mobitel cus care kata karanna.1 parak wat connect wenna beri wuna.

 

[urajdrlk]

Mobitel site eken contact karanna...aniwaa call karanawaa...nathnam ur Mobitel menu eken cus care ekata msg ekak denna......echcharai...dialog ekee problems wisadanawata wadaa...apee molee aul karanawaa........!!!!

 

[rukshankb]

Mage xprnce wala hetiyata hondama cus care dialog.
man ona taram kata karala tiyenawa.
prasna wisandagenat tiye.

tawa ona taram udaharana dennam.

man dan masayak tisse try karanawa mobitel cus care kata karanna.1 parak wat connect wenna beri wuna.

machan customer care honda wenna puluwan, eth service wedak naththam mokada wenne. mama kiyanne dialog network, price gena.

 

[urajdrlk]

Dialog price kawadada hoda unee....?? Dan nam adu karalaa...api essarahaa higaa kanawaa....paw appa mee dialog eka.....!!!!

 

[rukshankb]

Dialog price kawadada hoda unee....?? Dan nam adu karalaa...api essarahaa higaa kanawaa....paw appa mee dialog eka.....!!!!

damuth adu kale mobitel upahara, tigo per second billing and airtel nisane. nathiwa apita thiyena adaretada

 

[sunnetmedia]

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[urajdrlk]

Yeah...rukshan.....apita thiyena adaree ta nam newei...man cus care ekata banala banalaa...and mail daalaa dalaa...and threads also daana nisaada koheda.....dan man mail ekak daapu gaman...call karalaa mawa shape karaganna try karanawaa........api ahu wei owaata......!!!!