මම premier බන්, answer කරපු එකත් හරියට දන්නෙ නෑ, මමයි ඌට කිව්වෙ ලිමිට් එක හරියට බලපන් කියලා. මම හිතන්නෙ 100,000 ලිමිට් එකකුත් තියෙනවා කියලා මොකක්හරි account එකකට.
ඇත්ත කතාව මටනම් HSBC වලින් ඇති වැඩක් නෑ බන්. තව එක CC එකක් විතරෛ වගේ. ඉතින් කැන්සල් කරලා දැම්ම. අද account ටික close කරන්න කිව්ව.
Transition of hard tokens to digital secure keys
As a global bank, we are committed to providing you with enhanced security features for all your banking transactions. Consequently, our mobile application undergoes continuous updates to improve its security in response to any newly identified fraud worldwide. We assure you that this transition from hard tokens to digital secure key will meet the required security standards.
Please note that in the event your existing hard token needs to be replaced due to running out of battery or being misplaced hard tokens will no longer be issued at which point you will need to switch to our digital secure key. Hence, we kindly urge you to make the switch now.
What’s more, digital secure key also enables;
- Biometric login and transfers for iOS users
- One password for login and new payee authorization for Android
- Eliminates the hassle of having to enter the last 4 digits of 3rd party account number and PINs to generate codes to authorise transactions
- Always by your side no need to carry the hard token as you would always have your phone with you
How to switch from your Hard Token to Digital Secure Key easily
Login to our Mobile app with your existing digital banking username and select "login with secure code" option. Enter the login code generated from the hard token. Go to settings and click on "Activate digital secure key" and follow the instructions on the screen to switch.
Importance Notice: Introduction of New Sender IDs for HSBC Bank related SMS Alerts
Please be informed that we will be introducing unique SMS sender names for HSBC SMS alerts to enhance your experience, as outlined below:
| SMS Type | Old Sender Name | New Sender Name
|
|---|
| Marketing and Informative SMS | HSBC | HSBC SL |
| Premier related SMS | HSBC Premier | HSBC Premier |
| Transactional alerts | HSBC | HSBC Alerts |
Thank you for banking with us.
HSBC Credit Card and Account : Tariff Revision
With effect from 1 June 2025, the fees and charges applicable to your HSBC Credit Card/s and Account/s will be revised as follows.
| Fee Type | Premier (LKR) | Non-Premier (LKR)
|
|---|
| Annual SMS alert fees* | - | 600 |
| Balance confirmation | 500 | 1000 |
Physical Statement regeneration (Per statement)
| 500 | 750 |
Cheque issuing costs (Per leaf)
| 50 | 50 |
Debit card annual fee
| - | 1250 |
Below balance fees
| 7500 | 2000** |
| Fee Type | % |
|---|
| Commission charged on settlement/repayment of your Credit card outstanding balance through third party channels (Cargills Food City, Keells Supermarkets & Singer Showrooms) | 1% |
Note : Above commission fee will be applicable for all Credit Card/s including Premier
| Telegrahic Transfers (Non-Premier) | To an LKR account (LKR) | To a FCY account (USD) |
|---|
| Inwards | 750 | 7 |
| Outwards | 5000 | 40 |
| Annual fee | Primary (LKR) | Supplementary (LKR) |
|---|
Visa Gold/Visa Platinum
(For Credit card numbers starting with
4910 13) | 3000 | 1000 |
*Premier customers holding a Non-Premier Credit Card/s will be subject to the annual SMS alert fee.
** No change from previous tariff rate.
Important Changes to HSBC Advance Accounts
Effective 20 February 2025, the HSBC Advance proposition will be discontinued. Here’s what you need to know:
- Account Reclassification: HSBC Advance accounts will be converted to HSBC Personal Banking accounts.
- Lower Minimum Balance: The minimum balance requirement will be reduced to LKR 100,000.
- No Salary Criteria: You are only required to maintain a minimum balance of LKR 100,000.
- Below-Balance Fee: A monthly fee of LKR 2,000 will apply if your balances falls below the minimum required level .
- Updated Rates and Tariffs: Fixed deposit interest rates and other tariffs will align with Personal Banking rates. Visit www.hsbc.lk/tariffs for details.
- Card Updates: Advance Credit Cards will be converted to Reward Credit Cards, and Advance Debit Cards will switch to Personal Banking Cards on expiry.
We understand that these changes may affect you and for support or additional information, contact us via
www.hsbc.lk/ways-to-bank/web-chat
Thank you for your understanding and trust in HSBC.
HSBC Accounts: Tariff Revision
Effective 20 February 2025, HSBC will revise the minimum balance requirements and fees for Personal Banking accounts. Key updates include:
- New Minimum Balance: Minimum balance requirement will increase to LKR 100,000.
- Below-Balance Fee: A fee of LKR 2,000/month (LKR 24,000/year) will apply if the minimum balance is not maintained.
Options for Consideration:
- Continue with Your Account: Maintain the minimum balance of LKR 100,000 to avoid fees.
- Account Closure: If you choose to close your account, you may do so via:
• Secure message on our online banking platform.
• Submitting a request at a branch or via a formal letter.
For more information, visit
www.hsbc.lk/ways-to-bank/web-chat or
www.hsbc.lk Thank you for your understanding and trust.
HSBC credit card tariff revision
With effect from 1 January 2025, the fees and charges for your HSBC credit card will be revised.
| Fee Type | LKR |
|---|
| Late Payment Fee | 2100 |
| Over Limit Fee | 2100 |
| Annual fee | Primary card (LKR) | Supplementary card (LKR) |
|---|
Cashback Credit Card
(starting with 4910 1499) | 4500 | 2000 |
Rewards Credit Card
(starting with 4720 7699) | 6500 | 2500 |