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FAQ's
» What is dishtv?
» How does it work?
» How is it better than the existing cable system?
» I already have cable TV. Can I also get dishtv to work on my TV set?
» How will I know about new channels introduced?
» My TV set has only limited number of channels, how can I view more number of channels that dishtv offers?
» What is a viewing card?
» I have lost / damaged my Viewing Card. How can I get a new one?
» Where can I see a dishtv Demo?
» Is dishtv available all over India?
» What is the warranty period?
» What would I need to buy?
» Where would the dish be installed?
» How much would all this cost?
» How do I make payments?
» I have more than one TV set at my home. Will the dish service all of them?
» If I move house or if I am transferred what will happen?
» Is there anything that disrupts reception quality? For example heavy rains?
» If something goes wrong with my system, then whom should I contact?
» What is dishtv?dishtv, the ground breaking direct-to-home digital entertainment service brings the power of choice to you. Entertainment in your language of choice and packages to suit preferences and budget. Over 180 channels on offer and growing.
» How does it work?dishtv uses a single satellite, that sends signals directly to your personal Minidish. All channels are bounced off this satellite, and brought directly to your TV set via the Dish. It offers you better picture quality as the picture is completely retained in digital format.
Infact you can watch television without disturbing your existing cable connection in normal TV mode and dishtv in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously.
» What is dishtv?
» How does it work?
» How is it better than the existing cable system?
» I already have cable TV. Can I also get dishtv to work on my TV set?
» How will I know about new channels introduced?
» My TV set has only limited number of channels, how can I view more number of channels that dishtv offers?
» What is a viewing card?
» I have lost / damaged my Viewing Card. How can I get a new one?
» Where can I see a dishtv Demo?
» Is dishtv available all over India?
» What is the warranty period?
» What would I need to buy?
» Where would the dish be installed?
» How much would all this cost?
» How do I make payments?
» I have more than one TV set at my home. Will the dish service all of them?
» If I move house or if I am transferred what will happen?
» Is there anything that disrupts reception quality? For example heavy rains?
» If something goes wrong with my system, then whom should I contact?
» What is dishtv?dishtv, the ground breaking direct-to-home digital entertainment service brings the power of choice to you. Entertainment in your language of choice and packages to suit preferences and budget. Over 180 channels on offer and growing.
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» How does it work?dishtv uses a single satellite, that sends signals directly to your personal Minidish. All channels are bounced off this satellite, and brought directly to your TV set via the Dish. It offers you better picture quality as the picture is completely retained in digital format.
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» How is it better than the existing cable system? Besides elevating you to a new technology dishtv offers you an option of complete freedom from the friendly neighbourhood cable guy. Going the Direct to Home way has innumerable other advantages that change the way you watch television forever:- Superior Picture quality, just like watching a DVD
- Stereophonic Sound
- Capacity up to 400 channels
- Geographic Mobility
- Uninterrupted Viewing
- Video Games
- Exclusive International Channels
- Parental Lock facility
- Electronic Programme Guide
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Infact you can watch television without disturbing your existing cable connection in normal TV mode and dishtv in AV mode, by choosing the AV option from the remote of your TV set. That means both the inputs can be used simultaneously.
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» How will I know about new channels introduced? Whenever there are new channels, you as our valued customer will be informed first through our website, dish interactive channel, e-mailers, dealers and of course you can stay updated by calling our customer care at 1-901-180-3474 or 0120–4... .
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» My TV set has only limited number of channels, how can I view more number of channels that dishtv offers? The Digibox provided by dishtv enables a large number of channels to be viewed irrespective of the number of channels supported by your TV set. Digibox supports up to 400 channels.
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» What is a viewing card? A Viewing Card is a credit card sized Smart Card, which contains information about the channels that the customer has subscribed to. When inserted in the Digibox it enables viewing of the channels chosen by the subscriber. You must take care of this card and note down its unique VC Number in a safe place and mention it in your every communication with us.
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» I have lost / damaged my Viewing Card. How can I get a new one? You will get a new card from your dealer by paying a security deposit of Rs. 400/- again. While the Security Deposit of the lost/damaged VC is forfeited.
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» Where can I see a dishtv Demo? You can experience the new and exciting world of dishtv at any dishtv authorised dealer. Most of the consumer durable outlets near you, are authorised dishtv dealers. You can also visit the Dealer Locator section of our website to locate a dealer near you.
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» Is dishtv available all over India? dishtv is available across the country and even in adjacent countries like Nepal, Bhutan, Sri Lanka & Pakistan etc. In fact dishtv is even viewed by our jawans in Siachin. Thus you need not worry at all of being out of coverage area.
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» What is the warranty period? Twelve months for the Digibox. Normally nothing goes wrong in the Dish and the LNB. However, your dealer shall give you free of charge support after installation for 60 days.
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» What would I need to buy? When you buy a dishtv connection you get - Hardware / Equipment:- Dish with LNB
- Digibox and cable
- Viewing Card (VC)
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» Where would the dish be installed? Ideally it should be installed on the roof of your building, veranda, terrace, or anywhere you can have a clear view of the sky, as it need to catch satellite signals.
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» How much would all this cost? dishtv is extremely affordable and offers exciting schemes. Click here to know more
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» How do I make payments? You can pay your subscription fees:- Directly through your dealer through cheque at the time of installation
- Through Credit Card on this site
- Through ITZ Cash Card, a prepaid card
- Through Easy Bill, cash or cheque deposit
- Through Electronic Clearance Scheme
- Cash to dealer
- Pay Order / Demand Draft / At Par Cheque
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» I have more than one TV set at my home. Will the dish service all of them? You will require one Digibox per television set in your house. If you want to connect to more than one TV, you will be viewing the same channel at one time on both the televisions.
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» If I move house or if I am transferred what will happen? Yes, you can carry the equipment anywhere in India. Get in touch with the local dishtv dealer wherever you go. The dealer will help you in installing the equipment at your new premises at a nominal cost.
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» Is there anything that disrupts reception quality? For example heavy rains? A few minutes of outage might occur in extreme weather conditions. In case of extremely heavy rains and when the sun comes in the line of the satellite and earth. This phenomenon is called RAIN OUTAGE / SUN OUTAGE and occurs in DTH platforms across the world. This is typically for one or two minutes in a year which is automatically detected and gets corrected by itself.
