We were informed that the reason for the deduction of Rs.22099.28 payment for Offset CJP Plate that was manufactured and supplied by us, was due to our production delay. However, I would like to stress that, the actual reason is the fact that this time and usually you are providing the softcopy after much delay of giving the work order. Though we received it with much delay, we did not breach the agreement in any event whatsoever. Furthermore, we complied with your requirements to our fullest capacity. However, you have deducted the monies despite our continuous written and verbal requests of not to do so. Thus, please be kind enough to pay the said sum at the earliest.
Further, please consider that it takes months to receive the sums though you have agreed to settle the payments due within 45 days.