Any possibility of enhancing the quality of service once the customer exceeds the usage limit within the bill cycle?
Yes.
The customer will be charged a onetime fee based on the number of days for the next billing cycle. Then the service will be reverted to the original position, where the customer will enjoy the maximum data rates for the entire bill cycle. Then these customers will not undergo any degrading process for the rest of the billing cycle.
Customers will be charged Rs. 100/- per day (exclusive of Tax)
e.g. – If the customer exceeds the threshold on 10th of August 2008 and requests to extend the QOS on same date – He/She will be charged onetime fee for the remaining five days in the bill cycle.
