Kapruka service

Charmin_D

Member
Feb 13, 2009
7
0
0
කප්රුක service එක 500% ක් විශ්වාසයි. කිසි බයක් නැතුව කරන්න. උඹට මොකක් හරි ප්‍රශ්නයක් උනොත් ඔඩරේ දීලා මට PM එකක් දාන්න.
Kapruka-Bad-Service!

Kapruka Wishwasa karanna epa! Mama nam recommend karanne naha! issara hondai, hariyata genath dunna, dan nam anthimai! Very bad customer service!

My wife, who is currently abroad, has sent me a cake for my birthday, which was on Monday 06 th. It is a large cake for the whole staff (over 100) of my office in Kandy.
I asked the cake to be delivered to my office in Kandy on 08th, as I was on leave on Monday, and Tuesday was a holiday. Today, Thursday 09 February, I was informed by my father-in law in Katunayake that a huge cake and a small cake were delivered to their place!
My wife had ordered another cake to Katunayake address for another person. Kapruka guys seem to have mixed up the addresses and delivered both cakes to Katunayake address. May be they wanted to save transport and dumped both cakes at one address!
Now The big cake is going to be wasted, with the money we paid!
At least I expect a genuine apology for their messing up my birthday present! Still no sign of an apology!
 
Last edited:

Charmin_D

Member
Feb 13, 2009
7
0
0
Kapruka-Bad customer service!

Hi,
Need a little help from you guys...have you guys ever used Kapruka to send gifts to sri lanka? If so, I just wanted to know how the service was like?
If anyone can give me any opinions on their service, it would help me immensely
!
Thanks in advance ;)

Kapruka used to be ok in the past. But now their customer service is really bad. I had a bad experience!

My wife, who is currently abroad, has sent me a cake for my birthday, which was on Monday 06 th. It is a large cake for the whole staff (over 100) of my office in Kandy.
I asked the cake to be delivered to my office in Kandy on 08th, as I was on leave on Monday, and Tuesday was a holiday. Today, Thursday 09 February, I was informed by my father-in law in Katunayake that a huge cake and a small cake were delivered to their place!
My wife had ordered another cake to Katunayake address. Kapruka guys seem to have mixed up the addresses and delivered both cakes to Katunayake address. May be they wanted to save transport and dumped both cakes at one address!
Now The big cake is going to be wasted, with the money we paid!
There is no one to deliver a huge cake from Katunayaka to Kandy for free. I am not going to hire a vehicle all the way from Kandy to collect a cake!
 

lasankandy

Well-known member
  • Jul 18, 2009
    32,780
    34,249
    113
    KY
    හොර හැත්තක් බන්. ගන්න එපා.ඕකුන් ගෙන් 2011 දාපු රිලෝඩ් එකක තාම අවේ නෑ . සල්ලි අවෙත් නෑ
     

    rwnfrnnd

    Active member
  • Sep 9, 2008
    653
    40
    28
    Gam5
    හොර හැත්තක් බන්. ගන්න එපා.ඕකුන් ගෙන් 2011 දාපු රිලෝඩ් එකක තාම අවේ නෑ . සල්ලි අවෙත් නෑ

    පරණ ත්‍රෙඩ් එක අදිනව මොකද මටත් මේ වැඩේම වුනා. දැන් සතියක් වෙනව රීලෝඩ් එක ආවේ නැහැ. මම මේ වෙද්දි පාරිභෝගික සේවාව එක්ක කථා කරමින් ඉන්නෙ. පස්සෙ කියන්නම්කො මොකද වෙන්නෙ කියල.
     

    Cee7

    Well-known member
  • Dec 8, 2008
    3,278
    1,578
    113
    LK
    මටත් එපා උන මුන්ගෙService එක... ඔකේ ඔක්කොම ඉන්නේ පට්ටම පට්ට බොරු කාරයෝ ටිකක්.. Tab එකක් ඕඩර් කරලා මාස තුනක් ගිහිනුත් ආවේ නෑ.. ඊටපස්සේ 20පාරකටත් වඩා කෝල් කරලා Refund එක ගත්ත.. එකටත් තව මාසයක් ගියා... මුන්ට කියනන් දේවල් නැති උනාම අන්තිමේදී Phone Answer කරන්නෙත් නෑ.. මුන්ගේන්නම් මොනවත් ගන්න එපා.. නිකන් අමාරුවේ වැටෙන්න වෙනව...

    ඕන තරම් සාක්ති තියනවා මේ Thread එක මුල ඉඳල අගට බැලුවොත්..
    http://ipv6.elakiri.com/forum/showthread.php?t=1574384
     

    rwnfrnnd

    Active member
  • Sep 9, 2008
    653
    40
    28
    Gam5
    හොර හැත්තක් බන්. ගන්න එපා.ඕකුන් ගෙන් 2011 දාපු රිලෝඩ් එකක තාම අවේ නෑ . සල්ලි අවෙත් නෑ

    පරණ ත්‍රෙඩ් එක අදිනව මොකද මටත් මේ වැඩේම වුනා. දැන් සතියක් වෙනව රීලෝඩ් එක ආවේ නැහැ. මම මේ වෙද්දි පාරිභෝගික සේවාව එක්ක කථා කරමින් ඉන්නෙ. පස්සෙ කියන්නම්කො මොකද වෙන්නෙ කියල.

    මම අත අරින්නෙ නැතුව දිගටම ප්‍රශ්ණ කරමින් මේල් යැවුවා. උන් ටික දවසක් රිප්ලයි නොකරත් හිටියා හැබැයි අන්තිමට රිලෝඩ් එක නැවත මට රිසෙන්ට් කරා :) මම කෝල් කරන්න මහන්සි වුණේවත් නැහැ.
     

    cuteoz

    Well-known member
  • Jan 29, 2009
    8,994
    1,548
    113
    Please dont order from Kapruka!

    they should be banned from the consumer rights for not fulfilling orders, I have ordered from there global shop so many items not 1 ITEM was delivered to me, masa 1 marak mage salli tiyagena refund dennada kiala ahanawa.. mata refund one nam mama order karanawada.. nikan mage salli walin interest aran, mama 221,000 kata badu aran tibba global shop eken mokakwath hariata awe nehe!!!

    Egollange lankawe delivery service eka anthimary birthday ekata order kalama birthday ekata passe dawase mail ekak haraha ahanawa missed delivery can we deliver tomorrow kiala.. Moda haththe! I do not recommend Kapruka! Avoid!
     

    IveyStyle

    Member
    Aug 9, 2010
    27,492
    1,145
    0
    SiriLankawe
    Please dont order from Kapruka!

    they should be banned from the consumer rights for not fulfilling orders, I have ordered from there global shop so many items not 1 ITEM was delivered to me, masa 1 marak mage salli tiyagena refund dennada kiala ahanawa.. mata refund one nam mama order karanawada.. nikan mage salli walin interest aran, mama 221,000 kata badu aran tibba global shop eken mokakwath hariata awe nehe!!!

    Egollange lankawe delivery service eka anthimary birthday ekata order kalama birthday ekata passe dawase mail ekak haraha ahanawa missed delivery can we deliver tomorrow kiala.. Moda haththe! I do not recommend Kapruka! Avoid!

    hmm realy?
     

    mldarshana

    Well-known member
  • Apr 2, 2007
    34,059
    1,404
    113
    ආශ්චර්ය අභියස :nerd:
    Please dont order from Kapruka!

    they should be banned from the consumer rights for not fulfilling orders, I have ordered from there global shop so many items not 1 ITEM was delivered to me, masa 1 marak mage salli tiyagena refund dennada kiala ahanawa.. mata refund one nam mama order karanawada.. nikan mage salli walin interest aran, mama 221,000 kata badu aran tibba global shop eken mokakwath hariata awe nehe!!!

    Egollange lankawe delivery service eka anthimary birthday ekata order kalama birthday ekata passe dawase mail ekak haraha ahanawa missed delivery can we deliver tomorrow kiala.. Moda haththe! I do not recommend Kapruka! Avoid!

    :lol: