RedLine Tech horu

[pasansnoop]

දැන් එන්නේ ඒක , උන් ගාව බඩු නෑ කියන ඒවා අපේ ප්‍රශ්න නෙවෙයිනේ මචන්.
එහෙනම් මුන් ඕවා කියන්න ඕන අපි අයිටම් එකක් පර්චස් කරනකොටම මෙන්න මෙහෙම තමා වෙන්නේ මේ මේ කාලය තුලදි කියලා.
සතයක් වැඩියෙන් ගෙවන්න එපා , මොකටද බන් එහෙම අපි කරන්න ඕන අපේ වරදක් නැතුව?
උබේ අතින් ෆෝල්ට් එකක් ඇවිත් නෙවෙයිනේ කාඩ් එක අවුල් උනේ.
ඒක ටෙක්නිකල් ෆෝල්ට් එකක්නේ.
සමාන පර්ෆෝමන්ස් දෙන කාඩ් එකක් ඉල්ලපන් , එහෙම නැත්තම් කරුණාකරලා සල්ලි රිෆන්ඩ් කරන්න කියපන්.
ඕකට කැමති නැත්තම් ගේම ඇදපන් උබට තියන කන්ටැක‍්රස් වලින්.
​

ow machan aniwa..
btw only problem is time and money..
i've to deal with everything

 

[akilar25]

ow machan aniwa..
btw only problem is time and money..
i've to deal with everything

කැරි වැඩක් කරොත් ගේම ඇදපන් හෙන ගැහෙන්න.
​

 

[Alucard_SxE]

thank u machan..

manager ada call kala..
eya kiyanawa 7730 wenuwata dan enne r7 240 kiyala
mama kiwwa ewa adala na mata 7730 or equal performance thiyana ekak ona kiyala..
epara kiwwa 7730 64bit (mage eka 128bit) hari wadiyen pay karanawanam r7 250 ekak hari dennam kiyala..
mama passe kiyannam kiwwa..

man mekath post kara. danuth balamu moko wenne kiyala.

 

[Redline Technologies]

thank u machan..

manager ada call kala..
eya kiyanawa 7730 wenuwata dan enne r7 240 kiyala
mama kiwwa ewa adala na mata 7730 or equal performance thiyana ekak ona kiyala..
epara kiwwa 7730 64bit (mage eka 128bit) hari wadiyen pay karanawanam r7 250 ekak hari dennam kiyala..
mama passe kiyannam kiwwa..

Hi there,

In case you misunderstood what was communicated over the phone, we'll put it down here in writing.

First of all apologies for the delay in processing your RMA. Working with foreign vendors can take 2 to 6 weeks and generally we have no control over how fast the processing works. Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.

With regard to your initial replacement of a HD 7730 by a R7 240, the manufacturer has decided to replace your card with an R7 240 instead of either a HD 7730 or a R7 250, which would have been more acceptable replacements. As the card was received as a replacement for your card from the manufacturer, it was returned to you as is by our technical staff. I believe this fact was clarified to you today by one of our Directors.

Since we agree that this is an unfair replacement, as an additional service we have offered you a couple of solutions at our cost.

1. A brand new GT 730 2GB GDDR5 graphics card as a direct replacement to your HD 7730 1GB GDDR5. This is the equivalent performing current generation card we have available. You will be getting a newer generation card that's marginally faster but also with double the memory capacity. Since you mentioned - in case you haven't noticed, newer generation Nvidia cards have lower bit rates than equivalent AMD graphics cards, so the card being a 64-bit card doesn't mean it's slower than a 128-bit card from AMD.

2. An upgrade to a R7 250X 1GB GDDR5 for Rs 3,000/=more. This is a card two tiers above your card (equivalent to a HD 7770) with a price gap of around Rs 7,000/= at the time of purchase. You can expect a 30-40% performance increase with this upgrade.

If you are unhappy with either option, please return your R7 240 to us along with your bank details for a full refund of your original purchase value.

I hope you find one of these solutions satisfactory.

Cheers.

 

[pasansnoop]

man mekath post kara. danuth balamu moko wenne kiyala.

I saw Zer0's last update..

So the update.

Sapphire has replaced the HD 7730 with a R7 240 because it's a similar value product. This was the card sent back.

The customer was offered two solutions, a brand new GT 730 2GB GDDR5 - a card that's slightly faster than his old card, also with twice the memory, or a R7 250X - a significantly faster card for just 3k more.

But the thing is when he was calling for the second time, I was on the way for a office duty. So I couldn't hear him well and I thought he was talking about a brand new 7730 with a 64bit bus..

btw i will consider his first offer if it is a kepler 2.0 GT730 equipped with a GK208 chip which has a 64bit memory bus. (https://www.techpowerup.com/gpudb/1988/geforce-gt-730)

..but I checked redline price list and found that they only sell Palit GT730..
personally I have never used Palit before so I don't know if they are reliable like Asus or Sapphire

I have no idea why he is asking me to pay extra 3k for a replacement when the fault is in their hands..

 

[akilar25]

Hi there,

In case you misunderstood what was communicated over the phone, we'll put it down here in writing.

First of all apologies for the delay in processing your RMA. Working with foreign vendors can take 2 to 6 weeks and generally we have no control over how fast the processing works. Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.

With regard to your initial replacement of a HD 7730 by a R7 240, the manufacturer has decided to replace your card with an R7 240 instead of either a HD 7730 or a R7 250, which would have been more acceptable replacements. As the card was received as a replacement for your card from the manufacturer, it was returned to you as is by our technical staff. I believe this fact was clarified to you today by one of our Directors.

Since we agree that this is an unfair replacement, as an additional service we have offered you a couple of solutions at our cost.

1. A brand new GT 730 2GB GDDR5 graphics card as a direct replacement to your HD 7730 1GB GDDR5. This is the equivalent performing current generation card we have available. You will be getting a newer generation card that's marginally faster but also with double the memory capacity. Since you mentioned - in case you haven't noticed, newer generation Nvidia cards have lower bit rates than equivalent AMD graphics cards, so the card being a 64-bit card doesn't mean it's slower than a 128-bit card from AMD.

2. An upgrade to a R7 250X 1GB GDDR5 for Rs 3,000/=more. This is a card two tiers above your card (equivalent to a HD 7770) with a price gap of around Rs 7,000/= at the time of purchase. You can expect a 30-40% performance increase with this upgrade.

If you are unhappy with either option, please return your R7 240 to us along with your bank details for a full refund of your original purchase value.

I hope you find one of these solutions satisfactory.

Cheers.

මිනිස්සුන්ව අන්දන්න හදන්න එපා මචන් තුන්පනෙන් ඇවිල්ලා වගේ.
උබලා වගේ මෝඩ හැත්ත නිසා තමා මේ ලෝකෙන්ම මුස්ලිම් එවුන්ව කොන් කරගෙන යන්නේ.
අපිට වඩා හොද මුස්ලිම් මිනිස්සු ඉන්නවා ලස්සනට බිස්නස් කරන ඒත් උබලා වගේ හැත්ත නිසා උන්ගේ හොදත් වැලලිලා යනවා.

Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.

පුක හපාගෙන මැරෙන්න හිතෙනවානේ මේවා දකිනකොට.
මැනුෆැක්චරර් මොනා කිව්වත් , නැතත් මිනිහෙක් බඩුවක් ගන්නේ උබෙන්.

උබේ විස්වාසය උඩ මිනිහෙක් බඩුවක් ගත්තාම පස්සේ කියන්න බෑ Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here කියලා.
මැනුෆැක්චරර් මොන හුත්තක් කරත් නැතත් උබ බඩුව වික්කා නම් උබ දැනගන්න ඕන ඇටදෙක උකස් කරලා හෝ අදාල කස්ටර්මගේ බඩුවට හරියන රිප්ලේස්මන්ට් එකක් දෙන්න.

With regard to your initial replacement of a HD 7730 by a R7 240, the manufacturer has decided to replace your card with an R7 240 instead of either a HD 7730 or a R7 250, which would have been more acceptable replacements. As the card was received as a replacement for your card from the manufacturer, it was returned to you as is by our technical staff. I believe this fact was clarified to you today by one of our Directors.

කොහොමද මෝ ඇක්සෙප්ටබල් වෙන්නේ දීපු බඩුව යුස් කරපු , ඔරිජිනල් එකට වඩා ලෝ පර්ෆෝමන්ස් බඩුවක් නම්.
ඕනම මැනුෆැක්චරර් කෙනෙක් කවදාවත් වටිනාකමට රිප්ලේස්මන්ට් එක දෙන්නේ නෑ , පර්ෆෝමන්ස් වලට සමාන හෝ ඊට වඩා හොද අයිටම් එකක් දුන්නොත් මිසක්.
වගකීමෙන් කතා කරන්නේ මම නිකන් කියවන්නේ නැතුව.
E-Globe ඇන්ඩ් අනිත් හැමෝම කරන්නේ ඕක තමයි.
අනිවාර්යෙන් අයිටම් එකට සමාන පර්ෆෝමන්ස් හෝ ඊට වඩා වැඩි එකක් දුන්නොත් මිසක් අඩු එකක් දෙන්නේ නෑ මැනුෆැක්චරර් දුන්නේ මේකනේ කියලා.
මැනුෆැක්චරර් එහෙම දෙනවානම් මැනුෆැක්චරර් එක්ක උබලා කතා කරන්න දැන්ගන්න ඕන කස්ටමර්ගේ සයිඩ් එකෙන් හිතලා.
ගොන් ටෝල්ක්ස් දාන්න එපා බන්.
මම කියන්නේ බොරු නම් අහපන් ෆීල්ඩ් එකේ ඉන්න ඕන කෙනෙක්ගෙන්.

1. A brand new GT 730 2GB GDDR5 graphics card as a direct replacement to your HD 7730 1GB GDDR5. This is the equivalent performing current generation card we have available. You will be getting a newer generation card that's marginally faster but also with double the memory capacity. Since you mentioned - in case you haven't noticed, newer generation Nvidia cards have lower bit rates than equivalent AMD graphics cards, so the card being a 64-bit card doesn't mean it's slower than a 128-bit card from AMD.

සුජි මට වහ ටිකක් දීපන්කෝ.

You will be getting a newer generation card that's marginally faster but also with double the memory capacity.

තමුසෙලාට යන්න අපායවල් වෙනම ඇක්සස් එකට දීලා හදවන්න ඕන.
කොහෙද පකෝ 7730 එකට වඩා 730 එක හොද වෙන්නේ ?

ඔක්කෝටම කලින් කස්ටමර්ගෙන් සමාව ඉල්ලපන් යුස් කරපු කාඩ් එකක් දුන්නාට සහ අඩු පර්ෆෝමන්ස් තියන කාඩ් එකක් දුන්නට.
ඊට පස්සේ කියන බයිලාවක් පටන් ගනින් කියන්න.
මූ අඩුගානේ සමාව ඉල්ලුවානේ කියන දේ හිතලාවත් හිත හදාගන්න පුලුවන්.

​

 

[scurvy]

AMu Muslim paka ponna horu!- NUKE EM- NUKE ALL MUSLIMS.

 

[TharushiKU]

2. An upgrade to a R7 250X 1GB GDDR5 for Rs 3,000/=more.

මේක ගන්ඩෝ

 

[akilar25]

I saw Zer0's last update..



But the thing is when he was calling for the second time, I was on the way for a office duty. So I couldn't hear him well and I thought he was talking about a brand new 7730 with a 64bit bus..

btw i will consider his first offer if it is a kepler 2.0 GT730 equipped with a GK208 chip which has a 64bit memory bus. (https://www.techpowerup.com/gpudb/1988/geforce-gt-730)

..but I checked redline price list and found that they only sell Palit GT730..
personally I have never used Palit before so I don't know if they are reliable like Asus or Sapphire

I have no idea why he is asking me to pay extra 3k for a replacement when the fault is in their hands..

පැලිට් ගන්න එපා.
අරන් තව පාරක් අහුවෙන්න නම් එපා.
ඕකුන් කියන්නේ පැලිට් තමයි ලෝකේ හොදම බ්‍රැන්ඩ් එකයි අරකයි මේකයි කියලා.
ඔප්පු කරන්න උබට ජීවිතේට අහලාවත් නැති වෙබ්සයිට් වගේක ආටිකල්ස් ටිකක් පෙන්නයි.
අහුවෙන්න නම් එපා හොදේ.
පැලිට් බ්‍රැන්ඩ් එක ශේප් බ්‍රැන්ඩ් එකක් ඒත් රෙඩ්ලයින් උන් කියනවා වගේ ලෝකේ හොදම බ්‍රැන්ඩ් එක නම් නෙවෙයි.
​

 

[Identity]

AMu Muslim paka ponna horu!- NUKE EM- NUKE ALL MUSLIMS.

Only Good Muslim is a Dead Muslim

 

[ramishka]

Hi there,

In case you misunderstood what was communicated over the phone, we'll put it down here in writing.

First of all apologies for the delay in processing your RMA. Working with foreign vendors can take 2 to 6 weeks and generally we have no control over how fast the processing works. Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.

Cheers.

Then what sets you guys apart from other shops in the country? If someone buys a product from your store, they do it because they trust your shops reputation for good after sales service. End user would not care about your communication with the manufacturer or any of the business process behind it. If your responsibility for warranty ends at the mercy of the manufacturer, what's the difference from buying from you guys and from just another shop in Unity Plaza?

I'm not talking about the time it took for the RMA process here. In my opinion, if the manufacturer offered a card that is a downgrade from the original purchase, it is you guys responsibility to bear the cost and ensure the customer gets a product that has equal performance or better. Any loss you bear from that is the cost of your reputation as a 'good' business.

I see you have offered two options now both of which I'd agree are fair enough. But why was a sub standard card given to the customer in the first place. And these offers were made only after he posted his issue in a public forum? Or am I mistaken here?

 

[akilar25]

Then what sets you guys apart from other shops in the country? If someone buys a product from your store, they do it because they trust your shops reputation for good after sales service. End user would not care about your communication with the manufacturer or any of the business process behind it. If your responsibility for warranty ends at the mercy of the manufacturer, what's the difference from buying from you guys and from just another shop in Unity Plaza?

I'm not talking about the time it took for the RMA process here. In my opinion, if the manufacturer offered a card that is a downgrade from the original purchase, it is you guys responsibility to bear the cost and ensure the customer gets a product that has equal performance or better. Any loss you bear from that is the cost of your reputation as a 'good' business.

I see you have offered two options now both of which I'd agree are fair enough. But why was a sub standard card given to the customer in the first place. And these offers were made only after he posted his issue in a public forum? Or am I mistaken here?

ඕවා දැන් කියලා වැඩක් නෑ මචන්.
රෙඩ්ලයින් එකෙන්ම කිව්වා උන්ගේ වොරන්ටි දැම්මාම උන්ට වගකීමක් ගන්න බෑ , මැනුෆැක්චරර් තමා වගකීම කියලා.
තව කොහෙද බන් ඉතින් අපි කොච්චර කිව්වත්.
හම්බ වේස හැත්ත.
මේකේ රෙඩ්ලයින් එකට කඩේ ගිය උන්ට දැන් පුකවල් මහගන්න තමා වෙන්නේ ඇරගත්තු විදියට.
​

 

[Identity]

ඕවා දැන් කියලා වැඩක් නෑ මචන්.
රෙඩ්ලයින් එකෙන්ම කිව්වා උන්ගේ වොරන්ටි දැම්මාම උන්ට වගකීමක් ගන්න බෑ , මැනුෆැක්චරර් තමා වගකීම කියලා.
තව කොහෙද බන් ඉතින් අපි කොච්චර කිව්වත්.
හම්බ වේස හැත්ත.
මේකේ රෙඩ්ලයින් එකට කඩේ ගිය උන්ට දැන් පුකවල් මහගන්න තමා වෙන්නේ ඇරගත්තු විදියට.
​

ත්‍රෙඩ් අයිතිකරුට තියෙන්නෙ රිෆන්ඩ් එක ගන්නයි. මොකද ඊළඟට දෙන කාඩ් එකත් බ්‍රෑන්ඩ් නිව් කියල පාවිච්චි කරපු එකක් දෙයිද කවුද දන්නෙ.

 

[Sonique]

Epa kiyaddi ganna unta karanna deyak na thama ithin

 

[pasansnoop]

katahari sahenna ridila

RedLine Tech horu 02-24-2017 04:05 AM Kusumata pissu ballo hukala neda uba wage awajathaka pipmiyek ipadune.. dan tho inna thana api dannawa gedarata awilla dana gassala hukawanne ubata.

matath riduna ban ambanata dan sathutuda?

 

[pasansnoop]

Hi there,

In case you misunderstood what was communicated over the phone, we'll put it down here in writing.

First of all apologies for the delay in processing your RMA. Working with foreign vendors can take 2 to 6 weeks and generally we have no control over how fast the processing works. Warranty is offered by the manufacturer, and not the store that sells the product, so you will receive a replacement once we get a replacement from the manufacturer. Our responsibility with regard to warranty ends here.

With regard to your initial replacement of a HD 7730 by a R7 240, the manufacturer has decided to replace your card with an R7 240 instead of either a HD 7730 or a R7 250, which would have been more acceptable replacements. As the card was received as a replacement for your card from the manufacturer, it was returned to you as is by our technical staff. I believe this fact was clarified to you today by one of our Directors.

Since we agree that this is an unfair replacement, as an additional service we have offered you a couple of solutions at our cost.

1. A brand new GT 730 2GB GDDR5 graphics card as a direct replacement to your HD 7730 1GB GDDR5. This is the equivalent performing current generation card we have available. You will be getting a newer generation card that's marginally faster but also with double the memory capacity. Since you mentioned - in case you haven't noticed, newer generation Nvidia cards have lower bit rates than equivalent AMD graphics cards, so the card being a 64-bit card doesn't mean it's slower than a 128-bit card from AMD.

2. An upgrade to a R7 250X 1GB GDDR5 for Rs 3,000/=more. This is a card two tiers above your card (equivalent to a HD 7770) with a price gap of around Rs 7,000/= at the time of purchase. You can expect a 30-40% performance increase with this upgrade.

If you are unhappy with either option, please return your R7 240 to us along with your bank details for a full refund of your original purchase value.

I hope you find one of these solutions satisfactory.

Cheers.

OK this is my decision..

after considering your solutions I have to say that both of them are unfair with regard to my issue..

I can accept your first solution, which I was given a GT730 as a replacement, if you can clearly clarify following benchmark results..

LINK for benchmark results

AND

only if you agree to pay both sending and returning courier charges. [250rs per each delivery as I remember]
(mistake is not mine. It's yours. If you run a restaurant and if a customer found out a cockroach in food, you have to be responsible for everything. You have to pay a fine to the authorities)

do not ask me to come and collect the item at your shop. If I do, you have to pay my traveling cost and recompense my salary for one day.

I would accept the second solution if I do not have to pay that extra 3k.
(why should I pay that extra money when the fault is on your hands?)

and keep in mind.
do not try to cheat me again. I am a government officer who knows the state law and how to deal with racketeers.

IF YOU DO A FAULT BY A MISTAKE OR WHATEVER REASON YOU HAVE TO BE RESPONSIBLE FOR IT. AND YOU HAVE TO PAY A COMPENSATION TO THE CUSTOMER FOR WASTING HIS VALUABLE TIME AND EFFORT.

Thank you.

 

[TharushiKU]

OK this is my decision..only if you agree to pay both sending and returning courier charges. [250rs per each delivery as I remember]
(mistake is not mine. It's yours. If you run a restaurant and if a customer found out a cockroach in food, you have to be responsible for everything. You have to pay a fine to the authorities)

do not ask me to come and collect the item at your shop. If I do, you have to pay my traveling cost and recompense my salary for one day.

රෙඩ්ලයින් එකෙන් ගෙවල් වලට ඩිලිවරි කරන්න කීයක් ගන්නවද?

 

[TharushiKU]

 

[akilar25]

OK this is my decision..

after considering your solutions I have to say that both of them are unfair with regard to my issue..

I can accept your first solution, which I was given a GT730 as a replacement, if you can clearly clarify following benchmark results..

AND

only if you agree to pay both sending and returning courier charges. [250rs per each delivery as I remember]
(mistake is not mine. It's yours. If you run a restaurant and if a customer found out a cockroach in food, you have to be responsible for everything. You have to pay a fine to the authorities)

do not ask me to come and collect the item at your shop. If I do, you have to pay my traveling cost and recompense my salary for one day.

I would accept the second solution if I do not have to pay that extra 3k.
(why should I pay that extra money when the fault is on your hands?)

and keep in mind.
do not try to cheat me again. I am a government officer who knows the state law and how to deal with racketeers.

IF YOU DO A FAULT BY A MISTAKE OR WHATEVER REASON YOU HAVE TO BE RESPONSIBLE FOR IT. AND YOU HAVE TO PAY A COMPENSATION TO THE CUSTOMER FOR WASTING HIS VALUABLE TIME AND EFFORT.

Thank you.

බෙන්ච්මාර්ක්ස් අලුතෙන් හදලා තමා රෙඩ්ලයින් එකේ උන්ට දෙන්න වෙන්නේ උබට 730 එකක් දෙනවා නම් මොකද 7730 එකට වඩා 730 කියන්නේ අඩු කාඩ් එකක් නිසා.
​

 

[^Buddhika^]

mum manufacturer warrenty denawa kiyala boruda karanne?
AMD ekata Nvidia denne kohomada?