Your Upwork account has been suspended

wrom

Junior member
  • Nov 23, 2009
    95
    9
    8
    මට පොඩි ප්‍රශ්නයක් උනා. මගේ upwork account එක permanently suspend කරලා. මේ තමා මට ආව email එක. කාට හරි මෙහෙම දෙයක් වෙලා තියෙනවද? appeal කරොත් හරි යාවිද? නැත්නම් මෙ account එක delete කරලා අලුත් එකක් හදාගන්න පුලුවන්ද? මට 5 star rating ටිකකුත් තියෙනවා මේ account එකේ.
    delete කරන්න නම් කැමැත්තක් නැහැ. වෙන option එකක් නැත්නම් ඇරෙන්න.

    '-------------------------------------
    'Following is the email I received.
    '-------------------------------------

    Hello,

    We are contacting you to let you know we have suspended your access to Upwork indefinitely.

    Our decision is based on a careful review and the fact that you have submitted a high number of proposals for jobs on our site without many contracts or earnings. Unfortunately, this means the jobs posted by clients are not a good match for your skills.

    I know this news is likely disappointing to you. But our goal at Upwork is to enable freelancers to successfully connect and collaborate with clients who need their skills and expertise. Unfortunately, this means we must part ways with freelancers whose skills are not in demand in our marketplace.

    If you want to appeal this decision, you can email us at [email protected]. Please note each case will be manually reviewed by our Trust & Safety team to decide if your account can be reinstated.

    Please know we don’t make decisions like these lightly and wish you the best of luck in your future endeavors.

    Regards,

    Upwork Trust & Safety
    '-------------------------------------
     

    LOL_SEEN

    Member
    Jul 21, 2016
    8,279
    712
    0
    If you want to appeal this decision, you can email us at [email protected]. Please note each case will be manually reviewed by our Trust & Safety team to decide if your account can be reinstated.
     

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    If you want to appeal this decision, you can email us at [email protected]. Please note each case will be manually reviewed by our Trust & Safety team to decide if your account can be reinstated.

    Yes I noticed that. But I wanted to know whether anyone else has this kind if experience. Thank you for the reply.
     

    your_love

    Well-known member
  • Apr 7, 2012
    14,041
    1
    11,081
    113
    Yes I noticed that. But I wanted to know whether anyone else has this kind if experience. Thank you for the reply.

    Ubata thawa Upwork account ekak tiyenawada? accounts 2k tiyenawanan aniwa Ekak Ban karanawa or 2ma Ban karanna tiyena ida wadi.
     

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    What are you doing in UpWork?

    I'm a software developer. But I don't admit that I'm a fool like they say. Because I have more than hundreds of ratings in other site. I keep this as a spare. Because I'm a full time freelancer. Actually I bid for 5 or 6 contracts within 2 days. But they were all simple jobs. So I knew that I have rare chance. However one person contacted me. Thank you for the reply.
     

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    I sent an appeal

    Then received this email. Apita epa karala panna ganna ona wela wage :)
    There are lot of spammer in this site. May be they are trying to filter LOL

    '------------------------------------------------------------------------
    Thank you for contacting Upwork Support.

    We will be happy to once again review your account. Please reply to this email and answer the following questions:

    1. Why are you appealing our decision? Please include as many details as possible.

    2. Do you have any additional education, skills or work experience that is not included on your profile? If so, please attach copies of relevant documents (diplomas, certificates, etc.) that verify that education, skill or experience.

    Once we hear back from you, your case will be reviewed by our Trust & Safety team to decide if your account can be reinstated. Please note that we will not be able to review your appeal unless you attach supporting documents to verify your education, skills or experience.

    We’ll notify you of our decision by email as soon as possible. In the meantime, please let us know if you have any questions.

    Regards,

    Upwork Trust & Safety
    '--------------------------------------------------------------------------
     

    Lalakajee

    Well-known member
  • Jun 20, 2007
    3,061
    296
    83
    In my own heart
    I'm a software developer. But I don't admit that I'm a fool like they say. Because I have more than hundreds of ratings in other site. I keep this as a spare. Because I'm a full time freelancer. Actually I bid for 5 or 6 contracts within 2 days. But they were all simple jobs. So I knew that I have rare chance. However one person contacted me. Thank you for the reply.

    Can you complete those projects in the given time-frame without appearing like a robot, irrespective of the fact if you get them or not? Sometimes that can be an issue. They had that back in elance, but since elance and odesk are now merged they might still be following the same.

    Just tell them about your schedule and how you are going to plan the time between your clients (because they charge the client as well not only you, so if the client complains, it is a problem for them), then speak about expereince the projects you have done.
    They will most likely restore your account.:)

    My guess is they might have tracked you for a robot.:eek:

    Emails are all templates. Wait till you get a reply from an actual guy there, might take few days.
     
    Last edited:

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    Can you complete those projects in the given time-frame without appearing like a robot, irrespective of the fact if you get them or not? Sometimes that can be an issue. They had that back in elance, but since elance and odesk are now merged they might still be following the same.

    Just tell them about your schedule and how you are going to plan the time between your clients (because they charge the client as well not only you, so if the client complains, it is a problem for them), then speak about expereince the projects you have done.
    They will most likely restore your account.:)

    My guess is they might have tracked you for a robot.:eek:

    Emails are all templates. Wait till you get a reply from an actual guy there, might take few days.

    Thank you very much for the information. Highly appreciate it. Your account name reminded me a good friend of mine. Some kind of swap name :):):):)
     
    • Like
    Reactions: Lalakajee

    sithija.h

    Well-known member
  • Nov 21, 2008
    9,679
    5,904
    113
    Matara
    Mcn upwork eke aluth account welata ohoma wenawa, un ehema karana ekath sadaranai bn mama hithanne, mokada upwork eke client kenek job ekak dammama, upwork fake account tikak set unoth uwa pixsu hadena thanatama genna puluwan wikara proposal dala, eka nawaththanna thamai mun mehema karannem

    unba godak job welata apply karanna athi, anith eka unbe account ekath godak aluth athi eh wagema unbata match nowena job welata apply karanna athi, thawa unba asamanya widiyata project welata bid karanna athi(eh kiwwe oya $1500ta yana project welata $250ta apply karanawa wage wada)

    anna ehema ewa una gaman un tak gala block karanawa bn acc eka,
     

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    Mcn upwork eke aluth account welata ohoma wenawa, un ehema karana ekath sadaranai bn mama hithanne, mokada upwork eke client kenek job ekak dammama, upwork fake account tikak set unoth uwa pixsu hadena thanatama genna puluwan wikara proposal dala, eka nawaththanna thamai mun mehema karannem

    unba godak job welata apply karanna athi, anith eka unbe account ekath godak aluth athi eh wagema unbata match nowena job welata apply karanna athi, thawa unba asamanya widiyata project welata bid karanna athi(eh kiwwe oya $1500ta yana project welata $250ta apply karanawa wage wada)

    anna ehema ewa una gaman un tak gala block karanawa bn acc eka,

    Thanks machan reply ekata saha information walata. Mama ekagai uba kiyana ekata. mokada mage yaluwek uge project ekakata C# help ekak onawela upwork dala. U mata kiuwa apu bids gana. Pissu hadenawa ena ewa kiyawanna giyama. samaharu Egyptian wahallu wage bid karala thibune.

    Mage account eke jobs 6 kale. ekaka client suspend una. 4 ka rarings awa.
    namuth mama meke proposal danne kalathurakin. mokada mage active account eka wena site ekaka thiyenne. lagadhi mage upwork eka temporarily unavailable una inactivity ekata. e para mama awith proposal 9 damma within 4 days. e para suspend una :lol::lol::lol::lol::lol:
     

    wrom

    Junior member
  • Nov 23, 2009
    95
    9
    8
    They asked me to send an appeal with certificates.

    So I sent an appeal letter with degree certificates, A/L certificates etc.

    They reinstated it.