SLT ADSL FUP?????

[SaNDun]

I just called SLT Customer service and heres what I got

They told me that my speed limited coz I exceeded the monthly download volume limit which is 30 GB

I asked
Is the meaning of the word "Unlimited" 30 and
why werent they informed us , upto the point that we get painfully slow connection and have to call customer service

Then they gave me number of regional manager to resolve the matter with him

They didnt told me exactly that is FUP or not
just a limit

read this carefully & sue them

http://www.trc.gov.lk/images/pdf/Volume_Based_Broadband_Packages_slt.pdf

The customers who have been already subscribed to unlimited broadband tariff plans have to be continued. The operator will not be permitted to apply FUP on existing unlimited broadband packages.

don't forget to record (Audio/Video) any conversation with them.

 

[Zeus]

read this carefully & sue them

http://www.trc.gov.lk/images/pdf/Volume_Based_Broadband_Packages_slt.pdf

The customers who have been already subscribed to unlimited broadband tariff plans have to be continued. The operator will not be permitted to apply FUP on existing unlimited broadband packages.

don't forget to record (Audio/Video) any conversation with them.

I'll try contacting them thanx Sandun

 

[chint]

okage kawadawath slow wenne na

 

[SaNDun]

okage kawadawath slow wenne na

hak hak hak

 

[WobBLeR]

I just called SLT Customer service and heres what I got

They told me that my speed limited coz I exceeded the monthly download volume limit which is 30 GB

I asked
Is the meaning of the word "Unlimited" 30 and
why werent they informed us , upto the point that we get painfully slow connection and have to call customer service

Then they gave me number of regional manager to resolve the matter with him

They didnt told me exactly that is FUP or not
just a limit

Matath okama thamai kiuwe June mula. Mamath mehema thread ekak daala wisthara ahuwama "Pacha kelinna epa, gihin line eka check kara ganin" kiyala rep kapala thibune.
Dan therenawa athi mama kelapu pacha aththa wela kiyala.

Mage line eka 15-20 days walin passe reset karala thibuna. E dawas tikema monawath download kare na.

Mama hithanne mekata karanna thiyenne TRCSL ekata complain karana eka. Egollo kiyala thiyenawane existing userslata FUP ekak daanna epa kiyala.

 

[thivanka077]

ou bn mageth slow me mase 30gb ..slt eken kiuva down karana hinda system eken block karala kiyala..but down karana eka adu karanna kiuva..ethakota thibba vidihata ei kiuva......

 

[Rovin]

okage kawadawath slow wenne na

haha.... dukay neda

 

[kinkon]

මගේ නම් තාම අවුලක් උනේ නෑ ලාස්ට් මන්ත් 16GB වගේ යූස් කරේ!

 

[chint]

මගේ නම් තාම අවුලක් උනේ නෑ ලාස්ට් මන්ත් 16GB වගේ යූස් කරේ!

16GB kiyanne use karala na wagene

 

[chint]

haha.... dukay neda

tho SLT ewunta P*** denawa athi

 

[SaNDun]

tho SLT ewunta P*** denawa athi

chee wal meya lolzzzzzzz

 

[chint]

chee wal meya lolzzzzzzz

naththan mokada muuta witharak amuthu 1k

 

[kinkon]

16GB kiyanne use karala na wagene

Issara mama 45GB's withara download karala kelawelama giya!,Dan download karanna ewa na appa!,Mona unath dan line eka speed dawal 12ta unath premium acc. nathuwa 64KB/s withara enawa!

 

[janaka33]

magenam loku wenasak neha wenada wagema browse karaanna puluwan

 

[chint]

Issara mama 45GB's withara download karala kelawelama giya!,Dan download karanna ewa na appa!,Mona unath dan line eka speed dawal 12ta unath premium acc. nathuwa 64KB/s withara enawa!

mamath 20GB paninne na
speed nam uparimai

 

[SlimThug]

May- 73GB
June-12GB
July-30GB

Stilll working fine...

 

[Rovin]

tho SLT ewunta P*** denawa athi

පයි* තමයි

 

[chint]

පයි* තමයි

 

[Rovin]

 

[**cut]

apinam lankbell. no FUP.

may 100 GB
June 120 GB
July 60 GB