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Dishan: Ayubowan! This is Dishan. How may I assist you today?
nVIDIA: I want to know about the 21mbps dongle offer
Dishan: May I have your Dialog mobile connection for the reference?
nVIDIA: my dad has the dialog connection no is ********* its a postpaid internet connection
Dishan: Did you have received the offer SMS to the highlighted connection?
nVIDIA: nope
nVIDIA: i didnt got any sms
nVIDIA: but today i saw in a paper
nVIDIA: http://109.imagebam.com/download/B7U0E5lYe1bYRYvQelseag/32863/328625937/o.jpg
nVIDIA: check this image
nVIDIA: its a photo from the paper ad
nVIDIA: it says all customers more that 1 yr can get it
Dishan: Please note that we would not be able to view the ad. However, we would be able to assist you with regard to the highlighted offer.
Dishan: Kindly note that we have two offers ongoing.
Dishan: May I have the description of the above ad in order to confirm the information on the exact offer?
nVIDIA: Yes
nVIDIA: the paper is HitAD magazine on Sunday Times news paper
Dishan: Would it be possible for you to be online whilst I check on this matter for you?
nVIDIA: and it says Upgrade to a 21 mbps dongle for just 2,200
and in the bottom it says Special price of 1,200 for all dialog post paid packages subscribers who have been with more than 1 years with the network and they dont wannt give the old dongle too
nVIDIA: yes sure it's ok
nVIDIA: you may take your time
nVIDIA: 
Dishan: Please continue to be online
nVIDIA: oops not 1,200 it's 1,500
nVIDIA: ok
Dishan: Thank you for being online
Dishan: Please be informed that the offer is currently given to the customers until the stocks last.
Dishan: Any Dialog customer who is having a Dialog dongle could trade in the old dongle with the 21Mbbps new one by paying Rs. 1,500.00.
Dishan: The network stay should be more than one year and the offer eligible customer will be notified via SMS.
nVIDIA: but in the paper it says we don't wanna give the old dongle
Dishan: You could refer the below link for more information regarding the dongle,
Dishan: http://www.dialog.lk/personal/broadband/hspa/devices/hilink-e3131/
nVIDIA: but in the paper it says we don't wanna give the old dongle
Dishan: Please continue to be online until I check on this offer further.
nVIDIA: sure
nVIDIA: the ad says Not required to return your old dongle
Dishan: Thank you for being online
Dishan: Sorry for the above information as it is another offer for the same dongle model.
Dishan: Please be informed that you it would not needed to provide the old dongle and the original connection owner should visit any of our Dialog service centres or service points to obtain the dongle for a price of Rs. 1,500.00.
Dishan: Further, please note that it is mandatory to obtain a data package along with the new dongle which should be more than a rental amount of Rs. 450.00 as mentioned in the below link,
Dishan: http://www.dialog.lk/personal/broadband/hspa/postpaid-plans/standard-data-packages/
nVIDIA: oh
nVIDIA: so this is it
Dishan: Yes certainly.
nVIDIA: ok then thank you very much for your support
Dishan: Kindly note that the connection fee and the deposit amount would be free of charge for the package.
nVIDIA: wow great then it's a goo deal for us
nVIDIA: *good
Dishan: The existing Dialog connection should be in connection status and only one dongle will be provided under a NIC.
nVIDIA: ok thank you very much for your support
nVIDIA:
nVIDIA: happy with your service
nVIDIA:
Dishan: You are most welcome!
Dishan: Is there anything else that I could help you with?
nVIDIA: nope thats all
nVIDIA:
Dishan: Thank you for using Dialog Axiata online customer service. Have a pleasant evening.
System: Call Disconnected.
AT LAST FOUND THE MYSTERY OI 
මචං මමත් දැන් ටිකට කලින් දෙසැරයක් උබ වගේ චැට් කරා. පලවෙනි සැරේ චැට් කනෙක්ෂන් එක කරප්ට් උනා. දෙවැනි සැරේ මම විස්තර ඇතිව ඇහැව්ව. මට උදව් කරේ මුස්ලිම් හාදයෙක් මිනියට වැඩිය තේරෙන්නෑ වගේ. එක එක වෙලාවට එක එක දේවල් කියනව. ඔය ඇඩ් එකම පෙන්න පෙන්න තමයි ඇහැව්වේ. පස්සේ ඌ කිව්වා. ඔය 1500 offer එක ගන්න පුලුවන්. dialog voice postpaid connection එකක් තිබ්බ කෙනෙක්ට විතරලු. data postpaid connection එකට හරි යන්නෑලු. තව රු450 කනෙක්ෂන් එකකුත් ගන්න ඕනෙලු. 
අපරාදේ මට චැට් හිස්ට්රි එක සේව් කරගන්න බැරි උනානේ. මේ මම මගේ කැඩිච්ච කඩ්ඩෙන් කොටාපු ටික..
Hi, Im Sandaru, I just want to know about recent dialog dongle offer.
for get more about this offer I called dialog customer care. they told
me you can claim that offer, if you didnt received SMS or letter about
that offer.
I didnt received any SMS or letter regarding that offer.
but today I saw a paper advertisement on suday Hitad paper. this is
what that paper advertisement mentioned.
-----------------------------------------
upgrade to a 21Mbps Dongle
for just Rs.2,200/-
Get connected to Sri Lanka's Fastest Network
Return your old dongle and walk away
with a brand new high speed HSPA+
dongle today!
+++++++++++++++++++++++++++++++++++++++++++++
+ Special price of Rs 1,500/- for all +
+ Dialog postpaid package subscribers +
+ who have been with Dialolg network +
+ for more than 1 year* +
+ +
+ *Not required to return your old dongle +
+++++++++++++++++++++++++++++++++++++++++++++
Visit your nearest Dialog Customer Care Center Today!
Valid till 30th June 2014
---------------------------------------------------------
just check today(25) hidad paper for that advertisement.
I got a snapshot, you can check this image url:
http://2.bp.blogspot.com/-OxWQcBjETgk/U4GL_1IAPBI/AAAAAAAAAOs/Mt9FysUBagk/s1600/dialog.jpg
so i just want to know clearly, can I claim 1500 dongle offer? becoz
Im a dialog postpaid broadband subscriber for more than 2 years. but
I didnt received any SMS or letter regarding this offer.
I think, according to today paper advertisement on HITAD I can claim that
offer... It also clearly mentioned you dont want to return your old dongle.
Am I right?
ඔව් මචං ඒකනේ. all customers කියලනේ තියෙන්නේ 
මේ ඩොංගල් ගත්ත තව අයටත් මේ අවුල ආවද? මම ගාව දැනට 3.6 ඩොංගල් 2 කුයි, 7.2 ඩොංගල් 1 යි තියෙනව. ඒවගේ මේකේ වගේ කිසිම අවුලක් නෑ.
