Hi
intel_inside,
I’m Roshan from Etisalat customer care team. Not too sure about what went wrong with the hotline when you tried to call us. Usually it’s supposed to work 24X7, and we usually get customer calls without interruptions.
Anyways, let’s try to troubleshoot what’s wrong with your broadband connection.
There’s no link at all between network signals and bill payments. This might be for some other reason. If you can give us your contact details to get more details about this, we might be able to help you.
Please send us your contact number to socialmedia[at]int.etisalat [dot]lk
(Make sure the domain is INT.ETISALAT.LK)
Let’s see how we can help you on this.
Cheers,
Roshan