උදා - Write A complain email " I have some problem with my SLT connection, my slt connection has peo tv, broadband and phone line, in these day with finacial crisis missed few months payment and now slt connection disconnect, my problem is after disconnect from slt they calculate monthly bill for disconnected time, i have never experience something like this, tried contact slt customer care and no help from their side, can you please look into this matter,
Subject: Urgent Complaint - SLT Connection Billing Issue
Dear [SLT Customer Service],
I hope this email finds you well. I am writing to express my deep concern and frustration regarding a billing issue with my SLT connection, which includes Peo TV, broadband, and a phone line.
Due to recent financial difficulties caused by the ongoing crisis, I regrettably missed a few months' payments for my SLT connection. Consequently, my SLT connection was disconnected. While I understand the necessity of this action, I have encountered an issue that I find both perplexing and unfair.
To my surprise, I received a monthly bill from SLT for the period during which my connection was disconnected. This practice seems unusual and unjust, as I expected to be billed only for the services that were actually provided to me. I have never experienced such billing procedures with any other service provider.
I have attempted to resolve this matter by contacting SLT customer care, but unfortunately, I have not received any satisfactory assistance or clarification regarding this billing anomaly. This situation has left me feeling frustrated and unfairly treated as a customer.
I kindly request your immediate attention to this matter. I believe that an error may have occurred in calculating my bills during the period of disconnection, and I would appreciate it if you could investigate and rectify this issue promptly. It is essential for me to have a clear and accurate understanding of my billing to resolve this matter amicably.
I value my SLT connection and have been a loyal customer for a significant period, and I hope that this matter can be resolved swiftly to restore my confidence in your services.
Please feel free to contact me at [Your Contact Information] to discuss this issue further or to provide any clarification you may require.
Thank you for your prompt attention to this matter, and I look forward to a swift resolution.
Sincerely,
[Your Name]
උදා - Write A complain email " I have some problem with my SLT connection, my slt connection has peo tv, broadband and phone line, in these day with finacial crisis missed few months payment and now slt connection disconnect, my problem is after disconnect from slt they calculate monthly bill for disconnected time, i have never experience something like this, tried contact slt customer care and no help from their side, can you please look into this matter,
Subject: Urgent Complaint - SLT Connection Billing Issue
Dear [SLT Customer Service],
I hope this email finds you well. I am writing to express my deep concern and frustration regarding a billing issue with my SLT connection, which includes Peo TV, broadband, and a phone line.
Due to recent financial difficulties caused by the ongoing crisis, I regrettably missed a few months' payments for my SLT connection. Consequently, my SLT connection was disconnected. While I understand the necessity of this action, I have encountered an issue that I find both perplexing and unfair.
To my surprise, I received a monthly bill from SLT for the period during which my connection was disconnected. This practice seems unusual and unjust, as I expected to be billed only for the services that were actually provided to me. I have never experienced such billing procedures with any other service provider.
I have attempted to resolve this matter by contacting SLT customer care, but unfortunately, I have not received any satisfactory assistance or clarification regarding this billing anomaly. This situation has left me feeling frustrated and unfairly treated as a customer.
I kindly request your immediate attention to this matter. I believe that an error may have occurred in calculating my bills during the period of disconnection, and I would appreciate it if you could investigate and rectify this issue promptly. It is essential for me to have a clear and accurate understanding of my billing to resolve this matter amicably.
I value my SLT connection and have been a loyal customer for a significant period, and I hope that this matter can be resolved swiftly to restore my confidence in your services.
Please feel free to contact me at [Your Contact Information] to discuss this issue further or to provide any clarification you may require.
Thank you for your prompt attention to this matter, and I look forward to a swift resolution.
Sincerely,
[Your Name]
oka unge fault ekk.meka fault ekk newei.meka unge fixed retal ekk.disconnect unath bill ekata sapekshawa podi gaanak monthly add wenawa.4G ekaka nam 400+ add wenawa.
They don't disconnect all the service at once. may be your one service suspended and others in active. it is better to go a telecom office and ask the disconnected dates.