Dear Valued Customer,
We recently implemented a new core banking system to improve your banking experience. While most customers are now accessing their services smoothly, we understand some may still be encountering difficulties.
At National Savings Bank (NSB), serving our over 10 million customers is a top priority. We are actively resolving any reported issues.
We've identified that common problems might be related to outdated or inaccurate account information, such as phone numbers.
To help us resolve your issue quickly, please take a moment to:
• Clearly describe the problem you're facing.
• Update your personal information, including phone number and address, if needed
You can do this by:
• Send an email to
[email protected] or
[email protected] with your name, phone number, address, ID number, and account number.
Security Reminder: Please never share your personal details such as passwords and login information, publicly or via email
By working together, we can efficiently address your concerns. We appreciate your patience and understanding.
Sincerely
National Savings Bank