Dubai VAT Refund Help

bladeable

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  • Aug 25, 2012
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    Dubai ඉදල ලන්කාවට ආවට පස්සෙ VAT Refund කරගන්න විදියක් තීද Online ? , within Dubai විතරද පුලුවන්? jewellery වගයකට.
     

    vishamacharya

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  • Aug 18, 2017
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    Dubai ඉදල ලන්කාවට ආවට පස්සෙ VAT Refund කරගන්න විදියක් තීද Online ? , within Dubai විතරද පුලුවන්? jewellery වගයකට.

    Have you validated your VAT claim before you left Dubai? If you haven't, you can't claim.
     

    vishamacharya

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  • Aug 18, 2017
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    If yes? What is the process?

    If you scan your VAT refund form which you got when you purchased the items, and the passport at the departure kiosks, you should get the refund automatically to the bank card. Its not complicated.
    Most VAT refund schemes around the world, not just in Dubai, are processed by a company called Planet. But I've noticed timelines can vary. For example, my purchases at Milan airport took about 4 weeks. In Paris, it took only two days, in Dubai it took around a week, but its all processed by the same company.
     
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    bladeable

    Well-known member
  • Aug 25, 2012
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    If you scan your VAT refund form which you got when you purchased the items, and the passport at the departure kiosks, you should get the refund automatically to the bank card. Its not complicated.
    Most VAT refund schemes around the world, not just in Dubai, are processed by a company called Planet. But I've noticed timelines can vary. For example, my purchases at Milan airport took about 4 weeks. In Paris, it took only two days, in Dubai it took around a week, but its all processed by the same company.
    All these processes have been completed, and they told me the refund may be credited to the card, but I still haven't received it after 3 months.
     

    vishamacharya

    Well-known member
  • Aug 18, 2017
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    All these processes have been completed, and they told me the refund may be credited to the card, but I still haven't received it after 3 months.
    Try contacting the Planet helpline machan. It normally doesn't take 3 months as far as I'm aware. Sometimes your card provider may have rejected the funds. Did you use a Sri Lankan debit/credit card?
     
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