Our TV broke down which was purchased from Damro. When I called their service, they took 2 weeks to come and check after numerous calls; then guy who came said that the motherboard is burnt due to some high voltage and we might have to pay 3-5k rupees to repair as such damages are not covered in warranty; then they said they would send another team to collect the TV and take it the TV to their service station. They took another two weeks to send a vehicle to collect the TV. And now its over 3 weeks since they took the TV and still it is not received back despite many calls. However, before this experience, their service has been good compared to Singer.